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Reconnect During Network Outages

A large fashion apparel and home furnishings retailer has a vast infrastructure in place to network its stores across nine states. The network consists of primary and backup connections including leased line, DSL and Plain Old Telephone Service (POTS).   

Many of their stores are located in areas that are subject to hurricanes. During a string of particularly strong storms, at least one large retail location lost both primary and backup networks. This prompted the retailer to find an alternate backup solution that is not vulnerable to line breaks.

The Digi TransPort WR21, a compact enterprise class cellular router, is a perfect solution for this application. It creates a secure, truly diverse backup data network using 2.5G/3G/4G EDGE, GSM (HSPA+/UMTS) or CDMA (1XRTT/EV-DO) wireless data networks. Other key features include:

  • Integrated IPsec VPN client/server ensures true end-to-end data protection
  • Upgradeable wireless network platform means quick migration to future 3G platforms and beyond
  • Affordable data rate plans offer a cost-effective alternative to hardwired systems
  • Unique Digi SureLink™ “always-on” connection maintains network for rapid airtime on-demand communications

With the Digi TransPort WR21 VPN backup solution in place, the retailer is assured that even if the primary network connection is lost, critical data such as point-of-sale information, credit card transactions and inventory data will still be transmitted back to the corporate home office. This failsafe solution reduces loss of sales due to network downtime and provides a reliable backup connection in the event of another outage.

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Re-establishing network communications during a network outage

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