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Home > Products > Embedded > Software and Support > Technical Support

Unlimited installation and setup support included with all Development Kits and Application Kits Free access to online support forums Cost-effective support service plans available

Digi Development Kits deliver an integrated and complete out-of-the-box solution for embedded software development. The Digi Connect® and ConnectCore™ modules minimize your design risk and significantly improve time-to-market by including all integrated building blocks needed to create secure, fully network-enabled product solutions. The availability of expert technical support services is a key factor defining the success of your product development effort throughout the entire life cycle of your product. 

Support for our complete solutions is provided through the same channel, so there is never a chance of hardware and software companies blaming each other—you'll receive a rapid, accurate answer to resolve the problem. Critical issues are rapidly escalated to our engineering departments to properly address problems in the shortest time possible.

All Digi Development Kits come with unlimited free support for installation and setup. This guarantees that you will have assistance in getting your development environment installed and your hardware configured to the point where you will be able to begin application development. In addition, you may post questions free-of-charge on the support forums located on the Digi website.

Digi offers direct support plans that provide phone and email support for our products during application development. These plans are cost-effective and minimize the risk of delays and missed deadlines.

For more information and to purchase a technical support plan, please call your Digi Sales Representative.

Model/Part Numbers

Premium Support Plan	North America:	International:
1-Year Premium Support Plan with Unrestricted Technical Support (NET+OS, Windows CE, Linux) View details	DG-ESUP-PRM	DG-ESUP-PRM	Contact us
Digi Essential Support Plan	North America:	International:
Essential Support Plan for Digi Module Customers with up to 10 Hours/Incidents (NET+OS, Linux, Windows CE) View details	DG-ESUP-ESS	DG-ESUP-ESS	Contact us

Essential Technical Support Plan includes up to 10 incidents or 10 hours of support.