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Digi RF Product Services

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Digi International provides wireless connectivity devices for a wide range of protocols, topologies, ranges and power needs. Digi RF Product Services are designed to assist customers in successfully implementing and integrating Digi RF products, including XBee®, XBee-PRO®, XStream®, XTend™, XCite™ and XPress™ Ethernet bridges.

Digi RF Product Services

  • Conduct survey of site’s RF environment (physical surroundings, signal strength and presence of RF interference).
  • Assist in basic setup and configuration of Digi products and RF-related devices.
  • Create Statement of Work and obtain approval prior to trip.
Site Survey, Configuration and Setup
  • Conduct survey of site’s RF environment (physical surroundings, signal strength and presence of RF interference).
  • Assist in basic setup and configuration of Digi products and RF-related devices.
  • Create Statement of Work and obtain approval prior to trip.
  • Digi representative works at Digi location or customer site to incorporate Digi products with customer applications and equipment.
  • Assist with in-depth analysis to resolve implementation challenges.
  • Create Statement of Work and obtain approval prior to beginning work.
Integration, Optimization and Troubleshooting
  • Digi representative works at Digi location or customer site to incorporate Digi products with customer applications and equipment.
  • Assist with in-depth analysis to resolve implementation challenges.
  • Create Statement of Work and obtain approval prior to beginning work.
  • Basic and advanced training.
  • Single and multi-day schedules.
  • On-site or at a Digi corportate location.
Product Training
  • Basic and advanced training.
  • Single and multi-day schedules.
  • On-site or at a Digi corportate location.
 

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