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There are 7 search results for "" in the troubleshooting category
Where can I locate Legacy drivers?
Category: Miscellaneous, Configuration, Hardware, Installation, Troubleshooting
Please visit the following page ftp://digiftp.digi.com/support_archive
Upgrading RF Modem modules to the latest firmware using X-CTU
Category: Configuration, Troubleshooting
Digi radio modems support field firmware upgrades. The upgrade process requires the Digi interface board (supplied in a development kit or a PKG product) and a PC with a Windows OS. One of the reasons you might want to upgrade the firmware is becaus...
Using Port Monitoring Software for Troubleshooting
Category: Miscellaneous, Troubleshooting
Some integrators who start with a working hard-wired application may find they are not successful when substituting the radios for the wired connection. The best troubleshooting approach is to isolate the problem. A good starting point is to ensure t...
Digi PKG Troubleshooting Questions
Category: Troubleshooting
When working with Digi PKG (Boxed) Modems, there are some common troubleshooting steps that you can perform to help diagnose the source of the problem you are having. These are the same questions that support will ask when troubleshooting a communica...
Customer cannot interact with Programmable XBee using XCTU
Category: Hardware, Troubleshooting
Your programmable XBee needs to be put into bypass mode before the XCTU can talk to the Ember radio on the module.  Programmable XBees have two processors, a Freescale processor which can be programmed with the CodeWarrior compiler and they...
Recovery procedure for Digi RF products
Category: Configuration, Hardware, Troubleshooting
This article is an all-inclusive guide for recovering a Digi RF product that is in an unresponsive state. Please click on the type of radio you are experiencing problems with to go to the appropriate section: • General troubleshooting...
Optimizing USB to Serial Port Settings 
Category: Configuration, Hardware, Installation, Miscellaneous, Troubleshooting
Digi interface boards and USB adapters use an FTDI Chip for the USB to serial conversion. The default configuration for FTDI's drivers are optimized for high speed serial devices. Digi RF radios operate at lower baud rates than are optimal for these ...
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