Home > Support > Knowledge Base

Knowledge Base

Configuration: 19 result(s) found
Installation: 16 result(s) found
Hardware: 9 result(s) found
Miscellaneous: 11 result(s) found
Troubleshooting: 26 result(s) found


There are 48 search results for ""
Installing the Original "epca" AccelePort Xr, Xe, Xem, C/X, and EPC/X Source RPM Driver in RedHat
Category: Installation
Instructions for installing the Legacy AccelePort epca driver with RedHat Linux Prepare for installation logging: script Determine if the kernel source is installed for your running kernel: uname -r This shows the currently running kernel v...
COM Xi (legacy) Dip Switch Settings
Category: Configuration
COM/Xi Dip Switch Settings Installation Guide DigiBoard COM/Xi Intelligent Asynchronous Serial Communications Boards 90029100A Installing COM/Xi Boards Before you plug in the board... Write down the serial number of the processor boar...
Xe Xi Dip Switch Settings
Category: Configuration
Xe Xi Dip Switch Settings DIP SWITCH SETTINGS FOR OLDER Xe and Xi Cards On the older Xe and Xi cards there are two banks of DIP switches, Bank 1 (DS1) has 11 DIP switches and Bank 2 (DS2) has 8 DS1 contains the Memory Start Address and th...
What is an epca assert error and how can I resolve it?
Category: Troubleshooting
epca assert errors are BIOS configuration errors caused by failing to protect the memory start address and range of a Digi card from the rest of the system. Different types of BIOS have different ways of expressing this concept. For further informat...
PC/Xe and PC/Xi Configuration
Category: Configuration
Problem: My Digi board had 2 banks of dip switches, how should they be configured. Bank 1 (DS1) has 11 DIP switches Bank 2 (DS2) has 8 DIP switches Switch: 1.  DS1 contains the Memory Start Address and the I/O address. 2. DS2 contains the IRQ...
Cannot install or locate a driver for ISA adapter support in Linux 2.6 kernels
Category: Miscellaneous
The obsolete ISA style adapters will no longer have driver support for the newer 2.6.x kernel versions. It is recommend that a PCI style adapter is purchased or that the 2.4.x kernel version is used.
Error seen when inserting the Digi driver module similar to the following: /lib/modules/2.4.18-14/misc/dgxx.o: kernel-module version mismatch /lib/modules/2.4.18-14/misc/dgap.o was compiled for kernel version 2.4.18-14custom while this kernel version 2.4.18-14
Category: Installation, Troubleshooting
If there has not been "custom" kernel modifications done, you can remove the extraversion from the Makefile: cd /usr/src/linux-2.4.18-14 Edit the file called Makefile remove the "custom" extraversion and save changes. make mrproper make oldconfig ...
Installing SCO OpenServer Driver for AccelePort Xem, C/X, EPC/X, Xr, Xe and Xr 920 Adapters
Category: Installation
Installation Guide SCO OpenServer MPI Installation of the Digi device drivers is a two-part procedure: First, the DigiBoard MenuPort Interface (MPI) package is installed onto your system. Second, the MPI package is run and the appropriate device dr...
Pin-Outs for DB-78 Octopus Cables:For all PC/X, Classicboard, Xi, Xe, Xr and Xr920 4 and 8 port cards
Category: Hardware
Cable Pinouts 78 Pin Cable RS 422 db9 and db25 Pinouts 78 Pin DCE RS 232 db9 Cable Pinout 78 Pin DTE RS 232 db9 Cable Pinout 78 Pin DCE RS 232 db25 Cable Pinout 78 Pin DTE RS 232 db25 Cable Pinout
EIA-232 Information
Category: Hardware
DTE vs DCE This is one of the most misunderstood areas of RS-232. DTE stands for Data Terminal Equipment, and DCE stands for Data Circuit-terminating Equipment or Data Communications Equipment. The DTE is typicall...
Recommended Custom Cable Vendors
Category: Miscellaneous
The Whyte Haus 260-484-5666 the.whytehaus@verizon.net Contact: Barb Whyte   Predator Grizzly Cable (503)292-7151 x 1101 CSP, Inc. 763-475-8346 mrannals@csp.com ...
Identifying Older Digi Product By Serial Number
Category: Miscellaneous, Hardware
Older Digi Products (pre V-series serial numbers) can be identified by the Prefix to the Serial number. The prefix consists of the Initial Letter (if any) and the first two digits. (Use your browser search feature to search for your board). Please ...
Where can I locate Legacy drivers?
Category: Miscellaneous, Configuration, Hardware, Installation, Troubleshooting
Please visit the following page ftp://digiftp.digi.com/support_archive
What is Digi International doing to comply with the RoHS requirements?
Category: Miscellaneous
Digi International is in the process of preparing to meet the RoHS requiements. For details, please visit this link:  http://www.digi.com/aboutus/environment.jsp  
How can I make a cable to attach a terminal with a DEC MMJ6 to a Digi RJ-45 connector?
Category: Hardware, Miscellaneous
Here is the pinout to attach a terminal or other DTE device to a Digi product which has RJ-45 connectors: DEC Digi MMJ6 8-wire RJ45 ------------------------------------ DSR 1 ------------------ 8 DTR R...
How do I find the serial number on my Product?
Category: Miscellaneous, Troubleshooting
That depends on the type of product. With most type of PCI cards the serial number will be on a bar coded sticker on the back (i.e. S/N:(S) V81953990, etc). Sometimes, these card will have expansion modules attached to them (black boxes with addition...
When installing a Digi driver in SuSE Linux with 2.6.x kernels, a tainted kernel message is seen.
Category: Installation, Troubleshooting
As an extension to the mainline kernel, modules can be tagged as supported (directly by SUSE, or indirectly by a third party) or unsupported. Modules which are known to be flakey or for which SUSE does not have the necessary expertise are marked as u...
Transparent printing in SCO OpenServer hangs and ditty does not set the off string properly.
Category: Configuration, Troubleshooting
This is due to two different Digi drivers being installed on the same system. If RealPort and MPI drivers are installed, be sure to use the appropriate ditty binary. The RealPort ditty binary is located in /etc/drp. The syntax is as follows: ...
When using the Solaris print spooler the print job spools and goes away however, nothing prints.
Category: Configuration, Troubleshooting
Solaris print spoolers require DCD (Data Carrier Detect). If an 8 or less wire cable is being used, try forcing DCD from the Solaris root prompt: ditty forcedcd /dev/dty/x###s This needs to be re-run on reboots, create a file called "/etc/rc2....
MODPOST and module errors are seen when compiling the Digi driver with a new kernel on SuSE.
Category: Installation, Troubleshooting
Before SUSE''''''''s kernel sources are usable, you must issue the following commands: cd /usr/src/linux-2.6.8-24.14 make cloneconfig && make modules_prepare Otherwise kernel sources are not usable for building modules for your running kerne...
A solution to transparent printing using cups in Linux. Problem description: Performing transparent, pass-through printing to a printer hanging off a dumb serial terminal. When a user is logged in or agetty is running, cups sees the serial line as busy and won''t print.
Category: Configuration, Troubleshooting
Create a named pipe, which provides a printer "device" to receive the cups print jobs on one side of the pipe while allowing you to successfully cat the output to the serial device, even when the terminal is in use or agetty is running on it. Firs...
The end of my print jobs are being cut-off and never print the end of the document.
Category: Configuration, Troubleshooting
This behavior is due to the spooler closing the connection prior to the port buffer draining. The following command can be used to hold the port open so all of the data prints: # cat /dev/null & Where ttyx## represents the actual tty ...
There is a very long delay seeing the login prompt in Solaris and UnixWare.
Category: Configuration, Troubleshooting
Customers have reported problems with ttymon handling a large amount of ports. Reportedly, adding more ttymons and only assigning 2 or 3 ports per ttymon relieves the symptoms.
When installing a driver in Red Hat AS 2.1, there is a rhconfig.h error seen.
Category: Installation, Troubleshooting
This problem is related to Red Hat''''''''s Update 3 of RedHat AS 2.1. Customers have reported that updating the system to Red Hat''''''''s Update 4 or higher, allowed them to install the driver without the rhconfig.h error.
How do I configure my CUPS printers for hardware flow control instead of the default software flow control?
Category: Configuration, Troubleshooting
Change the printer configuration (/etc/cups/printers.conf) file to reflect hardware flow control. Here is an example: DeviceURI serial:/dev/ttyx##?baud=9600+size=8+parity=none+flow=hard
I am unable to install the driver directly from the CD, is there another method to install the driver?
Category: Installation, Troubleshooting
Yes. If you copy the .bin file from the CD onto your UNIX server, copy it to a volume name that SCO''''''''s custom utility will recognize as an installation image: # cp 40001044_P.bin VOL.000.000 That''''''''s "vee oh el" all the rest are ze...
When logging into an attached terminal, the session is returned back to a login within 30 seconds or before the password is entered.
Category: Configuration, Troubleshooting
Be sure to use the -L flag for agetty entries in the /etc/inittab file. This flag ignores DCD (carrier), in the event it is not wired on the cable.
The follwoing error message is seen on the console/messages file: error message: epcaassert (Digi) lines 6964
Category: Troubleshooting
These errors indicate a possible memory contention....where another device is using a portion of the memory assigned to our adapter. In most cases these errors are ''''''''non-destructive'''''''' and do not affect the functionality of the ports. In a...
An error is seen when installing the Digi driver in SuSE Linux: (drivername) conflicts with file from package aaa_dir-2002.3.13-3
Category: Installation, Troubleshooting
This seems to be due to issues with the package management database. An article found on the internet recommends the following solution: # rpm -i --replacefiles /usr/src/packages/i386/(drivername).rpm
I am seeing random characters or garbage on the screen using SCO OpenServer 5. This is only seen within our Application.
Category: Configuration, Troubleshooting
Certain applications that are more graphical may show these symptoms. Try deactivating the fastcook setting on the affected port(s): # ditty printer -fastcook /dev/ttyx## Then see if this resolves the random characters with the application. If ...
Error seen when initializing the driver in Linux : kernel-module version mismatch /lib/modules/(VER)/misc/dgxx.o was compiled for kernel version (VER)custom while this kernel is version (VER)
Category: Installation, Troubleshooting
This error indicates that modifications have been made to the kernel adding the "custom" extraversion. Here are the steps to remove the "custom" extraversion: # cd /usr/src/linux # make clean # vi Makefile You do not have to use "vi", simply u...
In Solaris, catting a file to the printer device works however, when using the print spooler the print job spools, disappears and nothing prints on the printer.
Category: None
Solaris print spoolers require DCD to be asserted on the port. This is commonly seen when DCD is not wired on the cable (3 to 8 wire connections). To force carrier on the port without wiring it, simply issue the following command from the Solaris roo...
The /etc/inittab file is not keeping the changes for the Digi ports
Category: Configuration, Troubleshooting
The drpadmin calls the /etc/conf/bin/idmkinit program in SCO. This is the same call when rebuilding the kernel, and it asks whether you "Would like the environment rebuilt". This will remove the current /etc/inittab file, and rebuild it from the fi...
Category: Troubleshooting
  Make sure that the system has at least one of it''''''''s native serial ports enabled in the system BIOS. Failure to do this will prevent the Microsoft Serial Driver from loading. The Digi makes use of it and will not be able to load without ...
Reference Guide: Cable specifications for building serial cables
Category: Hardware
Cable Reference Guides: EIA-232 General Information EIA-232 Flow Control Primer EIA-232 Cables: DTE vs. DCE EIA-232 Signal Information EIA-232 Cable Specifications EIA-232 Cable Capacitance vs. Length of Run EIA-232 Signal/Pin Convers...
Serial Cable Pin Outs for DIN Connector on HP9000 Servers
Category: Hardware, Miscellaneous
DIN connector front view 2 1 4 __ 3 6 || 5 ^ | | KEY DIN Connector Digi RJ45 (8-pin) 3 4 4 ...
Transparent Printing Causes the Port to Lock Up in SCO OpenServer 5.x
Category: Configuration, Miscellaneous, Troubleshooting
Deactivate the fastcook setting on the tty port to resolve this behavior: # ditty -fastcook ttyx## Where ttyx## represents the actual tty device. This setting may be added to a start up script (such as: /etc/rc.d/8/userdef) to configure the set...
Configuring a Printer Using CUPS in Linux
Category: Configuration
Configuring your RealPort printers with CUPS in Red Hat. Here are the steps taken for configuring a printer: Point the web browser to http://localhost:631 Select [Add Printer] Fill in the name, location and description. Select the "Seria...
On some versions of SCO OpenServer a problem is seen logging into terminals where getty is flushing data after the Login: prompt.
Category: Configuration, Installation, Troubleshooting
Try adding -n to the getty entry: From the man page: -n Disables the keyboard flush delay for reliably connected serial lines. Without this option, getty discards input for a short time (about 1 second) after displaying its prompt. This is to avo...
Installing the dgap driver in Ubuntu Linux for AccelePort C/X, EPC/X, Xr (920) and XEM adapters.
Category: Installation, Troubleshooting
You will want to first unload the epca driver as it will not work: # sudo rmmod epca We recommend copying the epca.ko or epca.o module file to something else:sudo mv /lib/modules/`uname -r`/kernel/drivers/char/epca.ko /lib/modules/`uname -r`/kern...
Does Digi offer products capable of 9 bit character serial communication?
Category: Miscellaneous
Digi products currently only support 5, 6, 7 and 8 bit characters for serial data.
How do I configure getty in newer versions of Ubuntu?
Category: Configuration
Newer versions of Ubuntu no longer use the /etc/inittab file for configuing getty. A new method is now used called upstart. This requires a file be created in /etc/event.d with the name of the tty device. Here is a basic example of the contents of /...
How do I configure getty in newer versions of Fedora?
Category: Configuration
Newer versions of Fedora Linux no longer use the /etc/inittab file for configuing getty. A new method is now used called upstart. This requires a file be created in /etc/event.d with the name of the tty device. Here is a basic example of the content...
How to find out the date code and manufacturing location information of Digi Products.
Category: Configuration, Hardware, Installation, Miscellaneous
Depending on the location the units are built effects the orientation, linked below is the date code from USA or Thailand.  The date code is 4 digits, 2 digit year and 2 digit week (YYWW) so in these examples the 26th week of 2012. Thailand M...
Contact a Digi expert and get started today! CONTACT US

Desktop Site