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Configuration: 55 result(s) found
Installation: 40 result(s) found
Hardware: 12 result(s) found
Miscellaneous: 33 result(s) found
Troubleshooting: 60 result(s) found

 

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Installing RealPort Source RPM Driver in RedHat Linux
Category: Installation
Installation process for installing RealPort in RedHat Be sure there are no existing RealPort drivers installed on the system. If so, please remove prior to installing newer versions: 1. Kill all processes running on the ports including gettys. ...
Package Requirements For Digi Driver Installation in Linux
Category: Installation, Troubleshooting
What are the package dependencies/requirements for installing Digi drivers? Digi Neo and ClassicBoard driver (dgnc): make, rpm-build, bash, gcc, glibc-devel, kernel-devel or kernel-source on older distributions, kernel-headers, ncurses-devel, per...
What must be done with the RESET pin of the Connect EM, ME, Wi-EM or Wi-ME module?
Category: Hardware
If the final product has no need for a reset button for the target project nothing need be done to this pin. All of the Connect modules, EM, ME, Wi-EM and Wi-ME, have an internal 10K pull-up resistors connected to this pin, in order to ensure normal ...
Seeing build errors when rebuilding the Java examples provided with the Digi Connect Integration kit.
Category: Miscellaneous
I have installed both the Java 2 SDK and Apache Ant and am attempting to build the configApp and common archives. When I attempt to build the common archive I get the following error: BUILD FAILED C:\Program Files\Digi Connect Customization Kit\sampl...
Where can additional documentation regarding NET+OS be obtained?
Category: Miscellaneous
The Connect product line runs off of the NET+OS operating system which is built on top of ThreadX. The OS core is closed source, however, the source to most of the device drivers are provided, such as serial, Ethernet. Additional documentation on T...
How To Install the RealPort Source RPM Driver in Mandrake Linux
Category: Installation
Installation process for installing RealPort in RedHat Be sure there are no existing RealPort drivers installed on the system. If so, please remove prior to installing newer versions. Installation preparation in Linux: Log the installation: # ...
How To Install the RealPort Source RPM Driver in SuSE Linux
Category: Installation
Installation process for installing RealPort in RedHat Be sure there are no existing RealPort drivers installed on the system. If so, please remove prior to installing newer versions (rpm -e dgrp). Installation preparation in Linux: Log the...
EIA-232 Information
Category: Hardware
DTE vs DCE This is one of the most misunderstood areas of RS-232. DTE stands for Data Terminal Equipment, and DCE stands for Data Circuit-terminating Equipment or Data Communications Equipment. The DTE is typicall...
Recommended Custom Cable Vendors
Category: Miscellaneous
The Whyte Haus 260-484-5666 the.whytehaus@verizon.net Contact: Barb Whyte   Predator Grizzly Cable (503)292-7151 x 1101 CSP, Inc. 763-475-8346 mrannals@csp.com ...
Where can I locate Legacy drivers?
Category: Miscellaneous, Configuration, Hardware, Installation, Troubleshooting
Please visit the following page ftp://digiftp.digi.com/support_archive
The session configuration made when using GDBTK is not being maintained between uses of the tool.
Category: Installation, Troubleshooting
This most likely due to the directory specified by the environmental variable HOME not existing or being inaccessible (network login, etc.). There are a few paths one can take correct this problem. If the specified path does exist and is simply unre...
When a problem is encountered on a Connect Integration kit module, the network activity LED will flash with a 3 digit code. Here is a listing of the most common codes encountered.
Category: Troubleshooting
Code Meaning Resolution 1-1-1 All test passed; starting EOS No action required 1-5-1 The device is being reset to factory defaults No action required 2-2-3 The application image is missing   2-2-5 The application image is co...
Are the Digi Connect modules 5V toleratant?
Category: Hardware
No, the Connect modules are not 5V tolerant. The acceptable input voltage range is 3.14-3.45, with 3.3 being typical. Operating the module at a voltage above 3.45 holds the potential for damaging the device. There are a number of 3.3VDC Voltage Reg...
With regard to the 802.11af (Power Over Ethernet) specification, do the Connect EM and ME families support end or mid-span PoE?
Category: Hardware
First one should clarify what is meant by mid and end-span. Mid-span: +48VDC is delivered across the Ethernet cable using the unused pins (4, 5, 7 & 8). End-span: +48VDC is delivered on on the same pins used for data (1,2,3 and 6). ...
Discovering Digi devices under Windows XP Service Pack 2
Category: Configuration, Installation, Troubleshooting
Trouble discovering a Digi device using Windows XP with Service Pack 2?You will need to make sure that the Windows Firewall is disabled. By default it is enabled and will block the port that the discovery software uses to discover Digi. To disable th...
What ports are used with the ADDP protocol?
Category: Configuration, Hardware, Installation, Troubleshooting
ADDP uses udp port 2362 and a mulicast ip address of 224.0.5.128. You will need to enable these on your firewall for the ADDP protocol to work for the device discovery utility.
How to recover a Digi Connect (Wi-)ME (9210), (Wi-)EM and (Wi-)SP JTAG'less C module
Category: Configuration, Miscellaneous, Troubleshooting
Introduction This document describes how to recover a Digi Connect ME (9210), EM, & SP JTAG'less C module (hereafter defined as a module) with a user defined image. These modules however need to be the ''C'' or Custom variant. They also need ...
Can the the HTML pages on the Digi Connect devices be customized?
Category: Configuration
Yes the HTML pages can be customized, as of the release of the "F" firmware for the Connect platform. Customization can be performed as follows: Connect to the device's web interface and log in with a username and password of custom. Click on...
The ''Check for Digi Connect Updates'' utility is unable to connect to connect to the Digi update server.
Category: Installation
There have recently been changes made to the Digi Connect Update server. In order to correct this it will be necessary to modify an entry in the Windows Registry (regedit.exe). Follow these instructions: Execute the Registry Editor (regedit.exe...
What is Digi International doing to comply with the RoHS requirements?
Category: Miscellaneous
Digi International is in the process of preparing to meet the RoHS requiements. For details, please visit this link:  http://www.digi.com/aboutus/environment.jsp  
When using RealPort, RTS Toggle does not work properly.
Category: Configuration
In order to get RTS Toggle to work with the RealPort driver you will have to edit your system''''s registry (regedit.exe). Please make a back up of your registry prior to making any changes. Here are the instruction...
How do I find the serial number on my Product?
Category: Miscellaneous, Troubleshooting
That depends on the type of product. With most type of PCI cards the serial number will be on a bar coded sticker on the back (i.e. S/N:(S) V81953990, etc). Sometimes, these card will have expansion modules attached to them (black boxes with addition...
Under NET+OS 6.2, the ocdremote.exe executable is only able to connect to the target the first time, a subsequent attempt results in ocdremote.exe aborting. Power cycling the target seems to rectify the problem.
Category: Configuration, Troubleshooting
The provided "Ocd Remote for ARM7TDMI" shortcut specifies the incorrect CPU type. Modify the shortcut and change the -c parameter from ARM7TDMI to NS7520.
How can I keep OCDLibRemote.exe from exiting once GDB detaches?
Category: Configuration, Troubleshooting
Here are two ways in which one can execute OCDLibRemote with a ''''''''forever'''''''' loop modify the provided OcdLibRemote shortcut''''''''s Target string from: C:\netos60_gnu\bin\OCDLibRemote.exe -c Netsilicon to: C:\cygwin\bin\sh.exe -c ''''''...
With multiple versions of NET+Works 6.x installed all of the installed shell shortcuts default to the same directory. Is it possible to have each shell shortcut default to a particular, unique, directory?
Category: Configuration
Follow these steps. OPTIONAL: Edit your systems registry; go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment and delete the NETOSDIR string value (on right-hand side of screen). This step is optional as followin...
From where may I obtain updates to NET+Works GNU and GHS development toolkits?
Category: Installation, Miscellaneous
Updates to currently shipping versions of NET+Works can be downloaded from here. Please contact Digi/NetSilicon support if your particular version of NET+Works is not listed. Online support request forms are available on the Digi and NetSilicon sup...
Recovering a C JTAG Digi Module''s (ME, WiME, EM, WiEM, SP) image and bootloader.
Category: Configuration, Troubleshooting
INTRODUCTION This document is a step-by-step procedure for recovering C JTAG modules (ME, EM, WiME, WiEM). Hereafter, they will be referred to as modules. Please note that this document does not address recovering C modules without a JTAG. There is ...
I wish to make use of SMICng, SNMP MIB Information Compiler. How does one go about obtaining a license key?
Category: Installation
A free one-year license for SMICng can be obtained via the license administrator, at NetSilicon. Upon expiration of this one-year license simply send the information below to the license administrator. Send the following information to license_admi...
Digi Device Discovery Tool Shows Unit as Misconfigured'
Category: Configuration, Installation, Miscellaneous, Troubleshooting
Digi Device Discovery Tool Shows Unit as Misconfigured The Digi Device Discovery Tool will figure out what it believes to be your Network Adapters IP Address and Submask, and if a Digi Unit on the network reports back with an IP address that does no...
User (Admin) Unable to Connect to the ConnectWare Manager
Category: Configuration, Installation, Miscellaneous, Troubleshooting
User (Admin) Unable to Connect to the ConnectWare Manager The first thing to verify is that you have not installed Connectware Manager on a server that is running a service like web hosting (I.E. IIS). You must make sure that the Connectware Manager...
When installing a Digi driver in SuSE Linux with 2.6.x kernels, a tainted kernel message is seen.
Category: Installation, Troubleshooting
As an extension to the mainline kernel, modules can be tagged as supported (directly by SUSE, or indirectly by a third party) or unsupported. Modules which are known to be flakey or for which SUSE does not have the necessary expertise are marked as u...
When using the Solaris print spooler the print job spools and goes away however, nothing prints.
Category: Configuration, Troubleshooting
Solaris print spoolers require DCD (Data Carrier Detect). If an 8 or less wire cable is being used, try forcing DCD from the Solaris root prompt: ditty forcedcd /dev/dty/x###s This needs to be re-run on reboots, create a file called "/etc/rc2....
What are the package requirements for installing the RealPort driver in SuSE 64 bit and Intel systems?
Category: Installation, Troubleshooting
The following packages are required for successful installation of RealPort on SuSE 64 bit/Intel systems: 1. gcc 2. gcc-64bit 3. gcc-c++ 4. gcc-g77-64bit 5. gcc-info 6. gcc-locale 7. gcc-objc 8. gcc-objc-64bit 9. kernel sources ...
MODPOST and module errors are seen when compiling the Digi driver with a new kernel on SuSE.
Category: Installation, Troubleshooting
Before SUSE''''''''s kernel sources are usable, you must issue the following commands: cd /usr/src/linux-2.6.8-24.14 make cloneconfig && make modules_prepare Otherwise kernel sources are not usable for building modules for your running kerne...
A solution to transparent printing using cups in Linux. Problem description: Performing transparent, pass-through printing to a printer hanging off a dumb serial terminal. When a user is logged in or agetty is running, cups sees the serial line as busy and won''t print.
Category: Configuration, Troubleshooting
Create a named pipe, which provides a printer "device" to receive the cups print jobs on one side of the pipe while allowing you to successfully cat the output to the serial device, even when the terminal is in use or agetty is running on it. Firs...
How do I configure my (ditty-rp) port settings to stay after rebooting when using RealPort in Linux.
Category: Configuration, Troubleshooting
In Linux the ditty settings are "sticky" until overwritten or the system is rebooted. For port configuration on the Linux host, there is a file you can create to issue the ditty commands at startup. Simply create and add your ditty commands to...
The end of my print jobs are being cut-off and never print the end of the document.
Category: Configuration, Troubleshooting
This behavior is due to the spooler closing the connection prior to the port buffer draining. The following command can be used to hold the port open so all of the data prints: # cat /dev/null & Where ttyx## represents the actual tty ...
How can I remotely manage dumb terminals attached to Digi Ethernet devices?
Category: Configuration, Miscellaneous
If you are using the network-enabled Digi products, they actually have some ability to monitor data directly, and other options may be available in addition to these suggestions. Some tools that are available if you want to implement your own so...
There is a very long delay seeing the login prompt in Solaris and UnixWare.
Category: Configuration, Troubleshooting
Customers have reported problems with ttymon handling a large amount of ports. Reportedly, adding more ttymons and only assigning 2 or 3 ports per ttymon relieves the symptoms.
When installing a driver in Red Hat AS 2.1, there is a rhconfig.h error seen.
Category: Installation, Troubleshooting
This problem is related to Red Hat''''''''s Update 3 of RedHat AS 2.1. Customers have reported that updating the system to Red Hat''''''''s Update 4 or higher, allowed them to install the driver without the rhconfig.h error.
How do I configure my CUPS printers for hardware flow control instead of the default software flow control?
Category: Configuration, Troubleshooting
Change the printer configuration (/etc/cups/printers.conf) file to reflect hardware flow control. Here is an example: DeviceURI serial:/dev/ttyx##?baud=9600+size=8+parity=none+flow=hard
I am unable to install the driver directly from the CD, is there another method to install the driver?
Category: Installation, Troubleshooting
Yes. If you copy the .bin file from the CD onto your UNIX server, copy it to a volume name that SCO''''''''s custom utility will recognize as an installation image: # cp 40001044_P.bin VOL.000.000 That''''''''s "vee oh el" all the rest are ze...
Valid options for use with the ADDP command line utility that is installed with DPA Remote in Linux
Category: Configuration, Miscellaneous
Here is a list of valid options for discovering Digi Ethernet devices: -a IP address -s Subnet mask -g Gateway -d DHCP -Q Query all devices -q query a specific MAC Address (requires -m) -C return a list of available country codes (Wireless o...
When logging into an attached terminal, the session is returned back to a login within 30 seconds or before the password is entered.
Category: Configuration, Troubleshooting
Be sure to use the -L flag for agetty entries in the /etc/inittab file. This flag ignores DCD (carrier), in the event it is not wired on the cable.
How to send and receive raw LAN packets with NET+OS.
Category: Configuration
How to Send or Receive Raw LAN Packets in NET+OS INTRODUCTIONThis document describes how to send or receive raw LAN packets in the NET+OS Operating System. TOOLS NEEDEDPC or laptopNET+OS Operating SystemDigi Connect Product (ME, WiME, EM, WiEM, SP...
What does the RealPort WAN link setting do?
Category: Configuration, Troubleshooting
The WAN link setting limits the amount of data sent per second from the RealPort driver to the Digi Ethernet device. When fabricating packets in the driver to send to the Digi unit, ep a running count is kept of how much data to send, along with...
How do I perform automated tasks on Digi device and terminal server units automatically without user intervention?
Category: Configuration, Miscellaneous
Expect scripts work well for performing automated tasks without the need to learn shell scripting or the need for user input (such as, username and password). Expect is available for download for a variety of operating system flavors from: Expec...
An error is seen when installing the Digi driver in SuSE Linux: (drivername) conflicts with file from package aaa_dir-2002.3.13-3
Category: Installation, Troubleshooting
This seems to be due to issues with the package management database. An article found on the internet recommends the following solution: # rpm -i --replacefiles /usr/src/packages/i386/(drivername).rpm
Can the time required for a Connect device to boot up be reduced?
Category: Configuration, Miscellaneous, Troubleshooting
It is possible to reduce the boot up time, of a Digi Connect device to just a few seconds, versus the default 20-40 seconds.Below are several modifications that can be made to the BSP. The net result of which, using the naftpa...
I am seeing random characters or garbage on the screen using SCO OpenServer 5. This is only seen within our Application.
Category: Configuration, Troubleshooting
Certain applications that are more graphical may show these symptoms. Try deactivating the fastcook setting on the affected port(s): # ditty printer -fastcook /dev/ttyx## Then see if this resolves the random characters with the application. If ...
When configuring an Ethernet device using the RealPort driver in Linux, there is an error indicating that it is unable to register the node.
Category: Installation, Troubleshooting
This is commonly seen after a kernel upgrade has taken place that requires a newer compiler. Run these two commands for analysis: cat /proc/version gcc --version The reported version numbers for the kernel used and the gcc compiler on your system ...
Error seen when initializing the driver in Linux : kernel-module version mismatch /lib/modules/(VER)/misc/dgxx.o was compiled for kernel version (VER)custom while this kernel is version (VER)
Category: Installation, Troubleshooting
This error indicates that modifications have been made to the kernel adding the "custom" extraversion. Here are the steps to remove the "custom" extraversion: # cd /usr/src/linux # make clean # vi Makefile You do not have to use "vi", simply u...
When I try to tip to a port, I see the following error: tip: /dev/term/x: Permission denied all ports busy
Category: Miscellaneous, Troubleshooting
This message is typically seen if another process is running on the port. Confirm your serial terminal settings to see if the port is locked by ttymon. The easiest way to check this is via admintool. Type "admintool" from the Solaris root prompt. ...
How do I install the drivers in SCO OpenServer Legend version 6.0?
Category: Installation
Since, SCO OpenServer 6.0 is based on an UnixWare kernel, the pkgadd command will need to be used to install drivers: # pkgadd -d (full_path)/driver_name For example, if the driver image resides in the root directory, the leading forward slash i...
General Programming Questions about Realport
Category: Miscellaneous, Troubleshooting
General Programming Considerations for the Realport Driver   This article is intended for programmers who have questions about using the Realport drivers in a Windows 2000/XP/2003 environment. Q: How come I can't open a ...
In Solaris, catting a file to the printer device works however, when using the print spooler the print job spools, disappears and nothing prints on the printer.
Category: None
Solaris print spoolers require DCD to be asserted on the port. This is commonly seen when DCD is not wired on the cable (3 to 8 wire connections). To force carrier on the port without wiring it, simply issue the following command from the Solaris roo...
The /etc/inittab file is not keeping the changes for the Digi ports
Category: Configuration, Troubleshooting
The drpadmin calls the /etc/conf/bin/idmkinit program in SCO. This is the same call when rebuilding the kernel, and it asks whether you "Would like the environment rebuilt". This will remove the current /etc/inittab file, and rebuild it from the fi...
Upon boot up of a Linux host using RealPort, the following errors are seen: agetty /dev/ttynx## cannot open as standard input Resource temporarily unavailable init: Id "XX##" respawning too fast: disabled for 5 minute
Category: None
This is an indication that the getty is trying to start before the actual ports have been initialized on the network. Try adding a sleep a "sleep 10" in the /etc/rc.d/init.d/dgrp_daemon file. Add the sleep command at the 3rd line from the bottom: ...
MISSING ALL COM PORTS IN WINDOWS 2000
Category: Troubleshooting
  Make sure that the system has at least one of it''''''''s native serial ports enabled in the system BIOS. Failure to do this will prevent the Microsoft Serial Driver from loading. The Digi makes use of it and will not be able to load without ...
WIRELESS TROUBLESHOOTING TIPS WITH WiEM, WiME, WiSP
Category: Troubleshooting
INTRODUCTION This purpose of this document is to assist users in getting their Digi Connect WiME, WiEM, or WiSP setup on a wireless network Primary, the main challenge is getting the Digi Module to associate with a Wireless Access Point (WAP). Once ...
CYGWIN HINTS AND SHORTCUTS
Category: Configuration, Installation, Miscellaneous, Troubleshooting
INTRODUCTIONThe purpose of this document is to describe some simple tricks that will make working in cygwin a little easier. It is not intended to explain every possible problem that may come up. It is just a simple list of things to simplify the dev...
Reference Guide: Cable specifications for building serial cables
Category: Hardware
Cable Reference Guides: EIA-232 General Information EIA-232 Flow Control Primer EIA-232 Cables: DTE vs. DCE EIA-232 Signal Information EIA-232 Cable Specifications EIA-232 Cable Capacitance vs. Length of Run EIA-232 Signal/Pin Convers...
TROUBLE LOADING NEW SMICNG KEY (SNMP)
Category: Installation, Miscellaneous, Troubleshooting
DIRECTIONS TO LOAD NEW SMICNG KEY This document assumes that you have a Digi Connect Development Kit and are running it on a windows machine. It also assumes that you have already obtained a new key after the 1 year...
Closing IDLE Network Connections ( Configure Keep Alives)
Category: Configuration, Miscellaneous
How can i be sure that my Digi device will close the network connection to it's serial port after a network outage ? You can enable Keep Alives. They are explained below. This document explains the concept of the TCP keep alive. It will then expl...
Wireless Association/Disassociation Troubleshooting Tips on -S modules
Category: Troubleshooting
PURPOSETo assist users in tracing (troubleshooting) wireless issues on modules (Digi Connect WiME, WiEM, WiSP) running the standard plug and play firmware that relate to association/disassociation. TOOLS NEEDEDPC or laptopwireless module (Digi Conne...
Digi Connect Programmer Examples
Category: Configuration, Installation, Miscellaneous
PURPOSEThe purpose of this document is to show some simple examples on how to use the Digi Connect Programmer utility. This utility is used for uploading a firmware image or other files to an embedded Digi product running the standard plug and play f...
Advanced WEB Server Serving Pages Containing More Than 8 K Bytes of Page Data.
Category: Configuration, Troubleshooting
  Observed Symptom You have created a web page containing large blocks of page data (blocks > 8 k bytes). You used the comment tag -->
How to generate a wireless network trace that includes critical beacon data for troubleshooting.
Category: Miscellaneous, Troubleshooting
  INTRODUCTION The purpose of this document is to describe the things needed to generate a comprehensive wireless trace. It is critical that this trace will contain beacon requests of the wireless communication. When troubleshooting a wireless...
I need my Digi Product to initialize my modem on an outgoing PPP connection.
Category: Configuration, Installation
You will need to do 3 things::1) Setup a script (setup with webUI) 2) Configure an outgoing connection (setup with webUI)*3) set the port to "mio" mode (setup with command line) *Instruction on #3 ...
Configuring two Digi Devices for the Serial Bridging profile seems to cause communications to never fully establish.
Category: Configuration, Troubleshooting
Configuring two Digi Devices for the Serial Bridging profile seems to cause communications to never fully establish. When you configure two Digi Devices for the Serial Bridging profile they will ...
Device Discovery Troubleshooting Tips
Category: Installation, Troubleshooting
INTRODUCTION This document contains a list of tips that will help people through the trouble of detecting most Digi Ethernet or Wi-Fi devices. Some examples are the Digi Connect ME, EM, SP, WiME, WiEM, WiSP -S modules running Plug n' Play firmware...
Building my project seems to never finish. I am also using a CVS.
Category: Troubleshooting
This could be due to the time stamp on the project files. If they are ahead of the current date and time (i.e. in the future) this will cause Digi ESP to get stuck in an infinite loop checking the dependancies. This can be easily corrected by using t...
How do I upload certificates to my Digi Connect WiME, WiEM, or WiSP through the serial port?
Category: Configuration, Installation
It is not possible to upload Certificates through the serial port. In order to upload certificates you will need to do this through the web interface. Since one needs to get into the web interface to setup the module to get certificates to get into...
Can I install the Realport drivers from the command line?
Category: Configuration, Installation
INTRODUCTIONYes. From the command line, you can browse to the folder containing the Realport Driver files and type:setup /? This will display the command line options for the Realport driver.
RCI Over Serial Troubleshooting Tips
Category: Configuration, Troubleshooting
This document contains assorted troubleshooting tips for resolving RCI over serial problems. 1) RCI over serial uses the following serial port settings (regardless of previous "data" mode connection settings):9600 baud, 8 data bits, 1 stop bit, no p...
Where can I find the CAD files for your embedded modules?
Category: Miscellaneous
We normally don't provide these. Please contact Digi Technical Support with further inquiries 952 912-3456 or www.digi.com/support  
Use of content from Digi manuals
Category: Miscellaneous
Content from Digi manuals may be used by our OEM customers in their own documentation subject to the following conditions: Clearly state: "Parts of this manual are used by permission of Digi, Inc." Submit a copy of the...
Respawn Errors Seen When Rebooting Linux RealPort Server
Category: Configuration, Troubleshooting
Adding "sleep 10" towards the end of the /etc/init.d/dgrp_daemon file will help to prevent the RealPort daemons from starting ahead of /etc/inittab.
Transparent Printing Causes the Port to Lock Up in SCO OpenServer 5.x
Category: Configuration, Miscellaneous, Troubleshooting
Deactivate the fastcook setting on the tty port to resolve this behavior: # ditty -fastcook ttyx## Where ttyx## represents the actual tty device. This setting may be added to a start up script (such as: /etc/rc.d/8/userdef) to configure the set...
When using RealPort in Linux, the device permission settings applied with dgrp_gui or dgrp_cfg_node do not stay after rebooting
Category: Configuration, Troubleshooting
Most newer Linux distribution versions and kernels now use UDEV for device creation. When using UDEV all permissions are now set by UDEV, the driver dgrp_gui/dgrp_cfg_node permission settings no longer control these settings on newer kernels/distribu...
Installing/compiling the RealPort driver using the source RPM in Debian Linux
Category: Installation
After downloading the most recent driver release from the Digi web site, issue the following commands from the Linux root prompt, where (arch) represents the architecture (i.e.: i386, x86_64) and (ver) represents the driver version: # script # rpmb...
Is it possible to have the tty start at 01 instead of 00 for port 1 when using Linux RealPort?
Category: Configuration, Miscellaneous
Port names can be changed to start at 01 (i.e. ttya01) instead of 00 (i.e. ttya00) on systems running udevd by modifying the UDEV rules: Edit "/usr/bin/dgrp_udev" and find this line: TMPPORT=`echo $STRING1 | /bin/awk '{print $4}'` And add ...
Configuring a Printer Using CUPS in Linux
Category: Configuration
Configuring your RealPort printers with CUPS in Red Hat. Here are the steps taken for configuring a printer: Point the web browser to http://localhost:631 Select [Add Printer] Fill in the name, location and description. Select the "Seria...
Unable to use the Dialog Menu in shipping NET+OS image to set wireless encryption and authentication.
Category: Configuration, Installation, Troubleshooting
Early versions of NET+OS did not support wireless encryption or authentication, so to maintain backwards compatibility with the NVRAM structure, configuring wireless encryption or authentication is not allowed in the shipping image. To use wireless ...
Installing the RealPort driver in Ubuntu Linux
Category: Installation
The latest source rpm driver candidate supporting the latest kernels is available for download from: RealPort source rpm driver download Make certain the rpm, alien, kernel-headers and the libncurses5-devel packages are installed on the system...
How do I configure getty in newer versions of Ubuntu?
Category: Configuration
Newer versions of Ubuntu no longer use the /etc/inittab file for configuing getty. A new method is now used called upstart. This requires a file be created in /etc/event.d with the name of the tty device. Here is a basic example of the contents of /...
How do I configure getty in newer versions of Fedora?
Category: Configuration
Newer versions of Fedora Linux no longer use the /etc/inittab file for configuing getty. A new method is now used called upstart. This requires a file be created in /etc/event.d with the name of the tty device. Here is a basic example of the content...
A dgrp_net_ops.o error is seen when compiling the dgrp Linux RealPort driver
Category: Miscellaneous, Troubleshooting
An error is seen similar to the following when compiling the RealPort driver in Linux: dgrp_net_ops.c:1229: error: dereferencing pointer to incomplete type make[3]: *** [/usr/src/.../BUILD/dgrp-1.9/driver/dgrp_net_ops.o] Error 1 make[2]: *** [_m...
Getty respawning errors are seen when rebooting the Linux server
Category: Configuration, Troubleshooting
In some cases it may take some time for the ports to fully initialize on start up, depending on the network initialization/WAN speeds, etc... As a result, the inittab file is read prior to the ports being fully initialized. To add time for the ports...
How to configure LPD printing for a Digi Connect unit and Unix
Category: Configuration
The Digi Connect unit should have the serial port profile of "printer". Also, the lpd service should be activated (check marked under Network -> Network Service Settings). Here is the information for lpd configurations and the appropriate remote ...
Bluescreen when installing RealPort on a system running AVG Anti-virus, pointing to the ''avgtdix.sys'' file as the cause of the problem.
Category: Miscellaneous, Troubleshooting
Solution: Disable AVG from the system until RealPort is installed. How to Resolve: Open up Device Manager and uninstall any failed installs from the "Multi-port serial adapters" section, by right-clicking the device and clicking "Uninstall". ...
I need to Telnet to my Digi network-connected product. Where do I get Telnet and how can I capture the output of my Telnet session?
Category: Configuration
Why Telnet to the CommandLine Interface (CLI)? While the Web User Interface (WebUI) of Digi network products is a convenient configuration interface, it typically only covers the most common options. The CLI on the other hand allows access to ...
Why do products have an altitude limit?
Category: Hardware, Miscellaneous, Troubleshooting
1 Altitude affects the cooling ability of the device. At higher altitudes, the reduced air pressure reduces the rate at which heat from the device can be dissipated to the surrounding ambient. 2 Products temperature rating assumes use at sea leve...
Steps for Updating the Linux RealPort Driver
Category: Configuration, Installation
We recommend installing the latest driver release from: http://www.digi.com/support/productdetail?pid=2247&type=drivers Update instructions:   cp /etc/dgrp.backing.store /etc/orig.dgrp.backing.store Turn off all getty processes in /etc...
How do I write assembly code in .C file of a NET+OS application project ?
Category: Configuration, Hardware, Miscellaneous
Refer inclusion of assembly in gnu C code. Sample Code :- {please note that in the below code snippet, double qoutes are replaced with single quotes (') for search engine optimization} #include <stdio.h> #include <stdlib.h> ...
How to get rx_signal value of wln_status structure in dBm units on devices running NET+OS 6.3.
Category: Configuration, Installation, Miscellaneous, Troubleshooting
Wifi RSSI strength is populated in rx_signal (structure variable) of wln_status structure. In API Reference Manual, if description for rx_signal field is NOT specifying that it is dBm units, then you need to follow th...
Installed NET+OS 7.5.2 and all updates but getting build errors like >> multiple definition of ***Mesh***
Category: Installation, Miscellaneous, Troubleshooting
While applying NET+OS 7.5.0 AWS and Email Updates The following message pops up before the AWS patch can be installed.   NET+OS 7.5.0 AWS and Email Updates Please note that Package Manager does not have the ability to remove files ...
How to get rid of NET+OS 7.5 different build errors on Windows 7 64-bit machine
Category: Configuration, Installation, Troubleshooting
DISCLAIMER :- Digi ESP is not officially supported on Windows 7 64-bit Host. The Solution explained here is only a workaround which may or may not work depending on your privileges on Host Machine. Make sure that you have applied all latest patch...
How to find out the date code and manufacturing location information of Digi Products.
Category: Configuration, Hardware, Installation, Miscellaneous
Depending on the location the units are built effects the orientation, linked below is the date code from USA or Thailand.  The date code is 4 digits, 2 digit year and 2 digit week (YYWW) so in these examples the 26th week of 2012. Thailand M...
Device Cloud Migration Guide:  How do I migrate my gateway to a different Device Cloud server?
Category: Configuration, Hardware, Troubleshooting
Introduction Digi makes a number of different products capable of connecting to the Device Cloud , from hardware products to those which are purely software.  Unfortunately, not all of these devices have the...
Getting Device Cloud Connected:  Configuring Digi Connect and ConnectPort Gateways for Device Cloudconnection - Web User Interface (WebUI) method
Category: Configuration
Changing a Gateway's Device Cloud Remote Configuration settings from the Device Cloud: The easiest way to change the Device Cloud configuration of supported Gateway is from the Device Cloud UI Properties page of a Gateway which is already&nbs...
Description of WiME Roaming capabilities
Category: Troubleshooting, Configuration, Installation, Hardware, Miscellaneous
Often, customers will want a device that they can use in an enviornment where it moves around.  As it does so it will work seemlessly with the various wifi networks in the area. First, let us define what ‘roaming’ is. According to...
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