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Configuration: 12 result(s) found
Installation: 7 result(s) found
Hardware: 4 result(s) found
Miscellaneous: 10 result(s) found
Troubleshooting: 10 result(s) found

 

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Where can I locate Legacy drivers?
Category: Miscellaneous, Configuration, Hardware, Installation, Troubleshooting
Please visit the following page ftp://digiftp.digi.com/support_archive
Device Discovery Troubleshooting Tips
Category: Installation, Troubleshooting
INTRODUCTION This document contains a list of tips that will help people through the trouble of detecting most Digi Ethernet or Wi-Fi devices. Some examples are the Digi Connect ME, EM, SP, WiME, WiEM, WiSP -S modules running Plug n' Play firmware...
The telnet handler is disabled with IE7.  Setting the CM/Passport ports to quick connect via local client fails.
Category: Troubleshooting
Resetting support for telnet help applicationsYou can reset the support for the telnet:// URL by making a change to a Windows registry entry for Internet Explorer.We do not recommend doing registry changes if you have never made a change in the regis...
Use of content from Digi manuals
Category: Miscellaneous
Content from Digi manuals may be used by our OEM customers in their own documentation subject to the following conditions: Clearly state: "Parts of this manual are used by permission of Digi, Inc." Submit a copy of the...
Passport--Authorization fails on Cisco ACS server 4.1 (Windows version)
Category: Miscellaneous
For Authorization against the Cisco TACACS+ server new service types are required. In the Cisco ACS server configuration page go to Interface Configuration/TACACS+ (Cisco) and add following new Services: Service : port / protocol : ip Service : cli ....
The Digi Discovery Tool times out when trying to assign an IP address to a device, and returns a message Code -2.
Category: Configuration, Miscellaneous, Troubleshooting
We have seen this on a HP switch, model ProCurve 4104gl, but is most likely relevant on other appliances: In HP's Best Practices in setting up your switch, HP has you enter in the command "no ip icmp unreachable". This will cause the ADDP protocol th...
Respawn Errors Seen When Rebooting Linux RealPort Server
Category: Configuration, Troubleshooting
Adding "sleep 10" towards the end of the /etc/init.d/dgrp_daemon file will help to prevent the RealPort daemons from starting ahead of /etc/inittab.
Transparent Printing Causes the Port to Lock Up in SCO OpenServer 5.x
Category: Configuration, Miscellaneous, Troubleshooting
Deactivate the fastcook setting on the tty port to resolve this behavior: # ditty -fastcook ttyx## Where ttyx## represents the actual tty device. This setting may be added to a start up script (such as: /etc/rc.d/8/userdef) to configure the set...
When using RealPort in Linux, the device permission settings applied with dgrp_gui or dgrp_cfg_node do not stay after rebooting
Category: Configuration, Troubleshooting
Most newer Linux distribution versions and kernels now use UDEV for device creation. When using UDEV all permissions are now set by UDEV, the driver dgrp_gui/dgrp_cfg_node permission settings no longer control these settings on newer kernels/distribu...
Installing/compiling the RealPort driver using the source RPM in Debian Linux
Category: Installation
After downloading the most recent driver release from the Digi web site, issue the following commands from the Linux root prompt, where (arch) represents the architecture (i.e.: i386, x86_64) and (ver) represents the driver version: # script # rpmb...
Is it possible to have the tty start at 01 instead of 00 for port 1 when using Linux RealPort?
Category: Configuration, Miscellaneous
Port names can be changed to start at 01 (i.e. ttya01) instead of 00 (i.e. ttya00) on systems running udevd by modifying the UDEV rules: Edit "/usr/bin/dgrp_udev" and find this line: TMPPORT=`echo $STRING1 | /bin/awk '{print $4}'` And add ...
Configuring a Printer Using CUPS in Linux
Category: Configuration
Configuring your RealPort printers with CUPS in Red Hat. Here are the steps taken for configuring a printer: Point the web browser to http://localhost:631 Select [Add Printer] Fill in the name, location and description. Select the "Seria...
Installing the RealPort driver in Ubuntu Linux
Category: Installation
The latest source rpm driver candidate supporting the latest kernels is available for download from: RealPort source rpm driver download Make certain the rpm, alien, kernel-headers and the libncurses5-devel packages are installed on the system...
Does Digi offer products capable of 9 bit character serial communication?
Category: Miscellaneous
Digi products currently only support 5, 6, 7 and 8 bit characters for serial data.
How do I configure getty in newer versions of Ubuntu?
Category: Configuration
Newer versions of Ubuntu no longer use the /etc/inittab file for configuing getty. A new method is now used called upstart. This requires a file be created in /etc/event.d with the name of the tty device. Here is a basic example of the contents of /...
How do I configure getty in newer versions of Fedora?
Category: Configuration
Newer versions of Fedora Linux no longer use the /etc/inittab file for configuing getty. A new method is now used called upstart. This requires a file be created in /etc/event.d with the name of the tty device. Here is a basic example of the content...
A dgrp_net_ops.o error is seen when compiling the dgrp Linux RealPort driver
Category: Miscellaneous, Troubleshooting
An error is seen similar to the following when compiling the RealPort driver in Linux: dgrp_net_ops.c:1229: error: dereferencing pointer to incomplete type make[3]: *** [/usr/src/.../BUILD/dgrp-1.9/driver/dgrp_net_ops.o] Error 1 make[2]: *** [_m...
Bluescreen when installing RealPort on a system running AVG Anti-virus, pointing to the ''avgtdix.sys'' file as the cause of the problem.
Category: Miscellaneous, Troubleshooting
Solution: Disable AVG from the system until RealPort is installed. How to Resolve: Open up Device Manager and uninstall any failed installs from the "Multi-port serial adapters" section, by right-clicking the device and clicking "Uninstall". ...
I need to Telnet to my Digi network-connected product. Where do I get Telnet and how can I capture the output of my Telnet session?
Category: Configuration
Why Telnet to the CommandLine Interface (CLI)? While the Web User Interface (WebUI) of Digi network products is a convenient configuration interface, it typically only covers the most common options. The CLI on the other hand allows access to ...
Steps for Updating the Linux RealPort Driver
Category: Configuration, Installation
We recommend installing the latest driver release from: http://www.digi.com/support/productdetail?pid=2247&type=drivers Update instructions:   cp /etc/dgrp.backing.store /etc/orig.dgrp.backing.store Turn off all getty processes in /etc...
How to find out the date code and manufacturing location information of Digi Products.
Category: Configuration, Hardware, Installation, Miscellaneous
Depending on the location the units are built effects the orientation, linked below is the date code from USA or Thailand.  The date code is 4 digits, 2 digit year and 2 digit week (YYWW) so in these examples the 26th week of 2012. Thailand M...
How to Install RealPort in Red Hat or CentOS 6
Category: Installation
First ensure the following package dependencies are installed on your system: make, rpm-build, bash, gcc, glibc-devel, kernel-devel, kernel-headers, ncurses-devel, perl, and tcsh. The kernel-devel and kernel-headers packages must match your run...
What are the pinouts for the Digi CM and Digi Passport loopback plug?
Category: Hardware, Troubleshooting
The following loopback pinouts apply to the Digi CM and Digi Passport product lines: RJ45 Looback =======              ======= 1 CTS                   8 RTS 2 DSR a...
What is the cable pinout for connecting from one port to another port on Digi CM and/or Digi Passport units (port to port)?
Category: Hardware
The following cable pinout applies for connecting from one port to another port on Digi CM or Digi Passport units: RJ45                       RJ45 =======           &...
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