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Installation: 10 result(s) found
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Troubleshooting: 13 result(s) found

 

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Where can I locate Legacy drivers?
Category: Miscellaneous, Configuration, Hardware, Installation, Troubleshooting
Please visit the following page ftp://digiftp.digi.com/support_archive
How to install and use Wireshark (Ethereal) for Ethernet Packet Sniffing
Category: Installation, Miscellaneous, Troubleshooting
Wireshark Installation and Usage This document was put together to assist in the installation and usage of an Ethernet packet sniffing utility called Wireshark. To install Wireshark you will need to go to http://www.wireshark.org/download.html ...
Use of content from Digi manuals
Category: Miscellaneous
Content from Digi manuals may be used by our OEM customers in their own documentation subject to the following conditions: Clearly state: "Parts of this manual are used by permission of Digi, Inc." Submit a copy of the...
Using Internet Explorer FTP to copy files to a Digi TransPort or Sarian-branded router
Category: Configuration, Hardware, Miscellaneous
Using Internet Explorer FTP to copy files to a Digi TransPort or Sarian-branded router Connect to the Digi TransPort or Sarian-branded router using DUN to the special number 123 and enter username and password Open Internet Explorer and access th...
I need to Telnet to my Digi network-connected product. Where do I get Telnet and how can I capture the output of my Telnet session?
Category: Configuration
Why Telnet to the CommandLine Interface (CLI)? While the Web User Interface (WebUI) of Digi network products is a convenient configuration interface, it typically only covers the most common options. The CLI on the other hand allows access to ...
How to upgrade the firmware on a Digi TransPort router using Flashwriter
Category: Configuration
This article explains how to upgrade the firmware on a Digi TransPort or Sarian router using Flashwriter. Please note that upgrading the firmware using Flashwriter will erase any existing configuration files on the router. 1) Download and insta...
How to upgrade the firmware on a Digi TransPort router using FTP
Category: Configuration
This article explains how to upgrade the firmware on a Digi TransPort or Sarian router using an FTP client. Upgrading the firmware by FTP will allow any existing configuration files on the router to be retained. 1) Obtain the latest firmware zi...
How to upgrade the firmware on a Digi TransPort router using the Web interface
Category: Configuration
This article explains how to upgrade the firmware on a Digi TransPort router using the Web interface. It applies only to Digi TransPort firmware versions 5.149 and later that include this option in the Web interface. Upgrading the firmware via the...
How to upgrade the firmware on a Digi TransPort router using a USB flash drive
Category: Configuration
This article explains how to upgrade the firmware on a Digi TransPort or Sarian router using a USB flash drive. There are two different methods available: Method A is simpler, but will erase any existing configuration files on the router. Me...
I need a secure (encrypted) connection from my mobile device. How do I configure a TransPort router as a L2TP/IPsec VPN responder for Apple devices such as the iPhone; iPad or Android devices such as smart phones; or tablets?
Category: Configuration, Installation, Troubleshooting
TransPort routers can be configured as a VPN server for mobile devices (Apple iOS & Android), using IPsec to create a secure connection to your router.  This article will detail the steps needed to configure a L2TP/IPsec VPN using Pre-S...
How do I access TransPort router SNMP statistics without any SNMP software?
Category: Installation, Miscellaneous, Troubleshooting
To view a list of MIB values (such as byte counters) for a TransPort router, execute this command from the CLI (Serial, telnet or SSH): at\mibs this will output a very long list. If the buffer in your terminal emulator is configured large en...
Why don't some TransPort router PPP interface settings take effect immediately?
Category: Configuration, Installation, Miscellaneous, Troubleshooting
When configuring TransPort routers, you may need to change a parameter on an active PPP interface (ADSL or Cellular).  However, after making the change, you may notice that the parameter change appears to have made no difference.  This...
How to find out the date code and manufacturing location information of Digi Products.
Category: Configuration, Hardware, Installation, Miscellaneous
Depending on the location the units are built effects the orientation, linked below is the date code from USA or Thailand.  The date code is 4 digits, 2 digit year and 2 digit week (YYWW) so in these examples the 26th week of 2012. Thailand M...
How to upgrade the firmware on a Digi TransPort router
Category: Configuration
There are five main methods by which new firmware can be loaded onto Digi TransPort or Sarian routers: Device Cloud by Etherios (DC)Web interface, FlashWriter, S/FTP and USB flash drive. 1. Device Cloud by Etherios After setting up your account...
RealPort Troubleshooting for Microsoft Windows
Category: Installation, Troubleshooting
The Digi RealPort driver, sometimes called COM port re-director, installs one or more serial ports of various Digi network-attached devices as COM port numbers in Microsoft Windows Operating Systems.  This KB article is intended to help ...
Digi TransPort OSPF configuration file syntax 
Category: Configuration, Installation
DESCRIPTION      OSPF on TransPort routers implements the Open Shortest Path First protocol      version 2 as described in RFC 2328.  The following text is from the OpenBSD      man...
Digi TransPort BGP configuration file syntax
Category: Configuration, Installation
DESCRIPTION      BGP on TransPort routers implements the Border Gateway Protocol version 4 as      described in RFC 4271. The following text is from the OpenBSD man page for      bgpd.co...
Firewall concerns for outbound Gateway connections to the Device Cloud --> What to do if everything checks out but your Gateway still shows up as "Disconnected"...
Category: Configuration, Troubleshooting
Prerequisites:   This article assumes you've already read through and tried the steps in these two knowledgebase articles: 1. How do I migrate my Digi product to a different Device Cloud server? 2. HOW TO: Configure an...
When adding my Digi Transport product with a single serial port in Linux RealPort, four tty devices are created.
Category: Troubleshooting, Miscellaneous, Configuration, Installation
This is due to the built in external serial ports and the internal serial ports on the USB bus which are used for the serial interfaces with the cellular radio.  In addition, there are"virtual" serial ports which can be used for support older pr...
Extracting the debug.txt file from a Digi TransPort or Sarian Router
Category: Troubleshooting, Miscellaneous
The debug.txt file is useful for troubleshooting a variety of issues with Digi TransPort and Sarian branded routers.  There are a several methods available for extracting the debug.txt file, below are some common examples. FTP Client Using...
How to Configure Port Forwarding with Digi TransPort Routers
Category: Configuration
1) Log into the Web User Interface (WebUI), and navigate to Configuration – Network > Interfaces > Mobile. 2) Expand the Mobile Settings section, and change the Enable NAT on this interface to the IP address and Port option, as shown i...
How to Recover a Digi TransPort Using FlashWriter
Category: Hardware, Troubleshooting
Recommendations It is recommended that a switch be used between the PC that will be uploading the files to the TransPort and the TransPort itself. Issues may occur in the file transfer and/or IP addressing if a switch is not used, and the process ...
Digi TransPort Events and Alarms
Category: Troubleshooting, Configuration
Event Handler The Event Handler is responsible for: * Logging messages into the Event Log * Sending Alarms via Email, SMS or SNMP traps when certain events occur (events must be logged in the Event Log in order to be sent via an Alarm) A ...
Capturing a DSL Trace with Digi TransPort 
Category: Troubleshooting, Miscellaneous
Login to the Web Interface and navigate to Management> Analyser > Settings. Change the Maximum packet capture size to 1500 bytes. Change the Log size to 180 Kbytes. Check the box under DSL PVC Sources for PVC 0. Check the bo...
What is the pinout for connecting the RJ45 port from a Digi TransPort to a Cisco or Juniper RJ45 console port?
Category: None
Cable pinout for connecting RJ45 Digi TransPort RS232 port to a Cisco or Juniper RJ45 RS232 serial port: Digi RJ45       Cisco/Juniper RJ45 ========     ============== RTS 1        ...
How to obtain a serial trace from a Digi TransPort router.
Category: Troubleshooting
The following steps outline how to obtain a trace from a Digi TransPort serial port: From the web interface of the Digi TransPort unit select:  Management-Analyser> Settings   -Enable Analyser  Use the check box to enab...
How to force the Digi TransPort to synchronize with the NTP/SNTP time servers
Category: Miscellaneous
The following command can be used to synchronize the time with pre-defined NTP/SNTP servers immediately.  This should be run from the router CLI prompt with administrative privileges.  sntp 0 now
What is the maximum USB storage recognized by Digi TransPort routers?
Category: Miscellaneous, Hardware
Digi TransPort products support USB devices formatted with FAT 16 and FAT 32.  If using FAT 32, 32GB is the largest partition recognized.
How To Extract the .ALL Digi TransPort File Using FlashWriter
Category: Miscellaneous, Configuration
A Digi TransPort .ALL file is a copy of the Digi TransPort’s full image including all configuration files, firmware files,and any files on the Digi TransPort flash filesystem. These files can be used to re-image a Digi TransPort. See http://www...
How To Configure the Digi TransPort Firewall to Allow Alternate SSH and Other Management Ports for External Access
Category: Miscellaneous, Configuration
With the standard rule in place, which allows SSH, you may see several external connection attempts in the Event log similar to the following:     15:58:28, 15 May 2014,GP socket connected: 192.168.1.1:22 -> ###.###.###.###:5286 Fo...
Digi TransPort Primary and Secondary Antenna Recommendations for 3G and 4G
Category: Hardware, Miscellaneous
Digi TransPort 3G routers (with the exception of the WR11 model) use the Primary antenna on send and receive frequencies; while the Secondary (or AUX) antenna is receive only. So, while we strongly recommend using both antennas, if only one antenna i...
How to use a Digi TransPort as an SSH Client from the Command Line
Category: Configuration, Miscellaneous
The Digi TransPort routers firmware embed an SSH client which allows you to establish an SSH connection to another device from the command line of the router. The command implemented to use the SSH client is : sshc When logged in on the Digi Tr...
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