Home > Support > Knowledge Base > Knowledge Base Article

Why do some of my XBee Network devices say "unspecified" under Product Type, but others have the correct Product Type listed?

The "Product Type" column on the Configuration > XBee Network and Administration > System Information > XBee Network pages of the ConnectPort X gateways WebUI is a user-configurable field which can be used to help identify various device types on an XBee Network.

ConnectPort X gateways will have their embedded XBee-PRO module listed as "X# Gateway" (# is the model number of ConnectPort X). XBee and XBee-PRO adapters also have the Adapter type pre-set in the factory.

In XBee and XBee-PRO RF Modules, this DD parameter is unconfigured. For those who would like to set or change the DD parameter, details can be found here.
Contact a Digi expert and get started today! CONTACT US