ConnectPort CP-X2e models with firmware version 3.0.6.x (CP-X2e SE) or 3.0.7.x (CP-X2e ZB) and earlier have a known issue re-connecting to Device Cloud after a Device Cloud update.
If you have a CP-X2e Gateway with the following symptoms after a Cloud update:
1. Gateway which is normally Connected on Device Cloud, shows up as Disconnected after a Cloud update
2. Metering or Smart Energy data viewed via Smartlee or other Smart Energy Web apps readings has seemingly stopped updating since a Cloud update
This is a known issue versions and earlier.