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ConnectPort TS 16 MEI Webinar Q&A

Digi International Digi International
August 20, 2015
As a follow-up to our webinar on the ConnectPort TS 16 MEI, weve answered some of the most commonly asked questions that were submitted during the session. If you are looking to view the original webinar, you can access it here.
Does the device support TCP sockets or RealPort?
The ConnectPort TS family supports RealPort and Device Initiated RealPort connections as well as direct socket connections to the serial ports using TCP socket, UDP socket, SSH, TLS/SSL and RFC 2217.  This is configurable per serial port.
In the case of TCP and UDP socket connections, how do you identify each serial device?  
Screen Shot 2015-08-20 at 10.56.37 AM
Would you load the RealPort in the Guest Instance for VMware environments?
Yes, RealPort is installed in the Guest Instance, the method of loading it and using it is the same as it would be in a conventional server running the same OS.  There are no special instructions required to use RealPort in a virtualized server like VMware.
Driver Installation instructions are included in the Quick Start Guide:
What serial cables can be used with the ConnectPort TS 16 and 16 MEI?
The ConnectPort TS family uses the same pinout as the PortServer TS family. Cabling information for the products is on the product support page and a list of commonly used cables is available at:
Where can I get the RealPort driver and are there any costs for using it?
There is no cost for using the driver. It can be loaded on multiple machines and there is no license key required to install it.
RealPort Driver is available at: https://www.digi.com/realport
What power supply is used and does it support international voltage?
The ConnectPort TS 16 has an internal power supply that supports 100-240VAC 50/60 Hz.
The ConnectPort TS 8 has an external power supply that supports 110-240VAC at 50/60Hz.
Visit the ConnectPort TS 16 MEI product page to learn more.