Partnership to accelerate convergence of Internet of Things and CRM in Europe and Asia
MINNETONKA, Minn. – June 18, 2014 – Digi International (NASDAQ: DGII) and Etherios, a division of Digi International, and Kerensen Consulting, the first Salesforce Platinum Partner in EMEA, today announced a partnership to integrate Device Cloud by Etherios™ and The Social Machine® in Kerensen’s product portfolio. The Social Machine and Device Cloud by Etherios are powerful additions to the Kerensen Consulting portfolio, allowing it to offer best-in-class CRM services to its customers already using the Salesforce platform.
With The Social Machine, companies can seamlessly create actionable business information from machine data. The Social Machine is built on the Salesforce1 Platform and uses Device Cloud by Etherios, a platform-as-a-service that provides two-way communication between any device and the cloud to access, control, configure and upgrade unlimited devices over the Internet using a secure and scalable platform.
Today, machine-to-machine (M2M) communications and the Internet of Things (IoT) are transforming the way businesses approach CRM. Companies are able to directly connect their products, devices and assets into business operations, unlocking new efficiencies and value. Together, Digi International, Etherios and Kerensen are able to leverage this massive opportunity by offering the best of both worlds: Digi and Etherios’ combined industry-leading end-to-end M2M solutions and Kerensen’s consulting and integration expertise and leading CRM market presence in the Europe Middle East and Africa (EMEA) region.
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“The Internet of Things was recently named as the fifth driver of CRM by Gartner. Businesses now must find new ways to meet the needs of customers. Integrating the Internet of Things into existing business processes drives new efficiencies, creates new revenue streams and enables companies to offer an entirely new level of customer service,” said Mike Dannenfeldt, senior vice president of Etherios Solutions. “Etherios sought out a strategic partner to meet the increasing international demand for Internet of Things solutions delivered through The Social Machine and Device Cloud by Etherios. The combination of Etherios’ cutting-edge Internet of Things software and Kerensen’s local presence with Salesforce.com customers in European and Asian markets ensures success in deploying connected product solutions.”
“There’s an incredible opportunity around connecting products to business applications like salesforce.com. Etherios and Digi International are uniquely positioned with their end-to-end M2M solution capabilities and a proven track record of nearly 30 years of success,” said Alain Attias, CEO of Kerensen. “Utilizing our innovation DNA and this expertise of deploying solutions—from the hardware to the application—helps customers get complete solutions implemented quickly and experiencing an immediate return-on-investment.”
About Kerensen Consulting
Kerensen Consulting is an operational consulting firm (HQ based in Paris –France), capable of designing and managing projects with a strong impact on the business, in both a local and international environment. Kerensen Consulting offers three service lines: Management Consulting, Business Solutions and Technology Services on a variety of practices such as CRM, Customer Experience Management, Marketing Automation and Enterprise Architecture, Kerensen Consulting is a Cloud Computing pure player and has established strategic alliances with leading Cloud companies such as salesforce.com, Anaplan, CloudApps, ServiceMax and Zuora. As an international Group and cofounder of the CCAN, the first network dedicated to salesforce.com (CCAN*), Kerensen Consulting has successfully delivered more than 400 projects in cloud-based CRM, collaborative work and digital marketing in France, 600 in Europe and 4000 across the world through the CCAN. These eight years of investment, development, experience and management of business challenges have enabled Kerensen to set up a governance model guaranteeing a very high rate of customer satisfaction.
*CCAN: Cloud Computing Acceleration Network
About Digi International
Digi International is the M2M expert, combining products and services as end-to-end solutions to drive business efficiencies. Digi provides the industry’s broadest range of wireless products, a cloud computing platform tailored for devices and development services to help customers get to market fast with wireless devices and applications. Digi’s entire solution set is tailored to allow any device to communicate with any application, anywhere in the world. For more information, visit Digi's website at www.digi.com, or call 877-912-3444.
Etherios is a division of Digi International (DGII), a publicly traded company with over 600 employees in locations across North America, Europe and Asia serving a global customer base. Etherios is leading the Internet of Things (IoT) revolution by helping organizations connect products, people and processes. We are uniquely positioned as the only company providing a comprehensive connected solution encompassing advisory, wireless design and CRM services combined with Device Cloud, our award-winning platform-as-a-service. Our employees deliver unmatched business results and value as evidenced by a 9.9/10 customer satisfaction rating. Etherios is a strategic partner with some of the most recognized firms in the world and is a Platinum Cloud Alliance Partner of salesforce.com.