Reset the factory settings on a Digi ConnectPort X product using the Reset button

To reset the factory settings on a Digi ConnectPort X product using the Reset button:

  1. Power off the Digi ConnectPort X device.

  2. Locate the Reset button or pin on your Digi device. ConnectPort X2 and ConnectPort X4 models have the reset button on the side panel.

For ConnectPort X4 H, the Reset button is located inside the NEMA enclosure on the printed circuit board, and is named SW1. The figure shows the location of SW1.

  1. Hold the Reset button down gently with a non-conductive, small diameter tool (such as wood or plastic) with a blunt end (NOT SHARP or the button could be damaged). Power on the device while holding the Reset button down. On some models, after a few seconds you may see the Status LED blink a 1-1-1 pattern once.

  2. After 30 seconds, release the Reset button. At this point, on some models, the Status LED will blink a 1-5-1 pattern. Wait for the device to boot up. At this time, the configuration is returned to factory defaults. Now, if desired, power off the device, though this is not necessary.

    Note Powering off the device before releasing the Reset button guarantees the configuration will NOT be reverted. Powering off the device just after releasing the Reset button will result in an unknown configuration, possibly having some or all settings reverted to defaults.