Correct a macOS Java error

When you use XCTU on macOS computer, you may encounter a Java error.

Condition

When opening XCTU for the first time on a macOS computer, you may see the following error:

Solution

  1. Click More info to open a browser window.
  2. Click Download to get the file javaforosx.dmg.
  3. Double-click on the downloaded javaforosx.dmg.
  4. In the dialog, double-click the JavaForOSX.pkg and follow the instructions to install Java.