Reset the factory settings on a Digi Connect and ConnectPort TS Family product using the Reset button

To reset the factory settings on a Digi Connect and ConnectPort TS Family product using the Reset button:

  1. Power off the Digi Connect and ConnectPort TS Family.
  2. Locate the Reset button or pin on your Digi device. Here is the reset button for a Digi Connect SP unit.

For Digi Connect EM or Digi Connect Wi-EM, the Reset button is located between P3 and CR1, as shown:

Digi Connect ME and Digi Connect Wi-ME do not have a reset button. Instead, pin 20 (the /init pin) is shorted to ground.

For Digi Connect ES, the reset switch is on the side panel.

  1. Hold the Reset button down gently with a non-conductive, small diameter tool (such as wood or plastic) with a blunt end (NOT SHARP or the button could be damaged). Power on the device while holding the Reset button down. On some models, after a few seconds you may see the Status LED blink a 1-1-1 pattern once.

    For Digi Connect ME and Digi Connect Wi-ME, short pin 20 (the /init pin) to ground during boot up to restore the module to factory defaults. Note that shorting pin 14 simply reboots the unit but does not restore the configuration.

  2. After 30 seconds, release the Reset button. At this point, on some models, the Status LED will blink a 1-5-1 pattern. Wait for the device to boot up. At this time, the configuration is returned to factory defaults. Now, if desired, power off the device, though this is not necessary.

    Note Powering off the device before releasing the Reset button guarantees the configuration will NOT be reverted. Powering off the device just after releasing the Reset button will result in an unknown configuration, possibly causing some or all settings to revert to defaults.