Add devices to your inventory individually

This topic explains how to add each device individually.

Note You can also add multiple devices using a CSV file. See Add or update multiple devices using a CSV file.

1. Click Device Management > Devices.
2. Click Add Devices. The Add Devices dialog appears.
3. For each device you want to add:
   1.  From the drop-down menu, select the device identifier type to use for the device: MAC address, IMEI #, or Device ID. Typically, you can find the MAC address or IMEI number on the device label. See Device IDs.
      

   Note If a device has both a MAC address and an IMEI #, you must use the MAC address to add the device.

   1.  Type in the device identifier.
   2.  In the Install Code field, enter the installation code found on the device label. If you attempt to add a device that requires an installation code with a missing or incorrect code, you receive an error message. For devices that were not manufactured with an associated installation code, the installation code is optional.
   3.  Click Add. The device is added to the device list box.
4. When you have finished entering devices, review the listed devices. If necessary, use Remove to remove any incorrect entries.
5. Click OK to add all the listed devices to your Remote Manager inventory.
6. After a few minutes, click the refresh icon in the toolbar to refresh the device list. The new devices appear in your device inventory.
7. Information about the added device is saved in the event log. Click Admin > Event Log to display the Admin > Event log view.