Configure the ConnectPort X2e for Smart Energy for Device Cloud

Connect and Power on the ConnectPort X2e for Smart Energy

After you connect the hardware and verify it is working as expected, add your device to Device Cloud.

Add Gateway to Device Cloud

To add a gateway to the device list, follow these steps:

  1. Log in to your Device Cloud account.

  2. Select the Device Management tab and click Add Devices to open the Add Devices dialog.

  3. Locate and select your device from the list of locally discovered devices and click OK. If your device is not in the list, make sure it is powered on and connected to the same local network as your PC and click the Discover button. Adding your device through automatic discovery informs Device Cloud about the device and configures that device to connect to Device Cloud.

  4. Wait a few moments and click Refresh to ensure that your device is connected.



If the device does not show up as connected or an error is displayed Device Cloud may have been unable to configure the device connection. See Troubleshooting to update device connection manually and then repeat this procedure.

  1. Select your device and double-click it, or right-click and select Properties.

  2. Your device information will load into a separate tab.



By default, gateways point to the production server (some older gateways may point to,, or Accounts on production servers are limited and usually reserved for installed devices. Developer accounts are also available and include a limited number of free connections for development purposes. Adding a gateway to Device Cloud will normally configure the device appropriately but if necessary a gateway can also be manually configured.

To check your gateway’s Device Cloud server configuration

  1. Press the button on the front of the ConnectPort X2e for Smart Energy and complete the following within 10 seconds:

  2. Open a web browser and enter the IP address of your device in the address bar.
    • If you do not know the IP address of your device, follow the steps in Ethernet Configuration or log in to Device Cloud and get the IP address for your device.
    • If the web interface does not open, press the button on the front of the device and try again.
  3. In the web interface, go to Configuration > Device Cloud Connectivity.

  4. Make sure is in the Device Cloud Server field.

  5. If you need to change the URL:

    1. Enter the correct server URL in the Device Cloud Server field.
    2. Click Apply.
    3. Restart your ConnectPort X2e for Smart Energy.