Reset the device to factory defaults

Resetting the device to factory defaults performs the following actions:

You can reset the device in the WebUI, at the command line, or by using the Reset button on the device. You can also reset the device to the default configuration without removing scripts, keys, and logfiles by using the revert command.


  WebUI

  1. Log into the 6310-DX WebUI as a user with Admin access.
  2. On the main menu, click System. Under Configuration, click Configuration Maintenance.

    The Configuration Maintenance windows is displayed.

  3. In the Erase configuration section, click ERASE.

  4. Click CONFIRM.
  5. After resetting the device:
    1. Connect to the 6310-DX by using the serial port or by using an Ethernet cable to connect the 6310-DX LAN port to your PC.
    2. Log into the 6310-DX:

      User name: Use the default user name: admin.

      Password: Use the unique password printed on the bottom label of the device (or the printed label included in the package).

      Note If your device was manufactured prior to the release of firmware version 19.11.x, the default user name may be root.

      When you first log into the WebUI or the command line, you must change the password for the admin user. See Change the default password for the admin user for instructions.

      Devices that connect to Digi aView for cloud management may have a different password for the default user, based on the aView configuration profile used by the device. Devices with firmware prior to release 20.2.x are configured to connect to aView by default.

      To connect to the local Web UI in this case, you must either know the password from the aView configuration profile, or you must disconnect from aView and reset the device to factory defaults.

      To disconnect from aView and reset the device:

      1. Remove any SIM and WAN connections to prevent the device from connecting to aView after resetting to factory defaults.
      2. Follow the instructions at Reset the device to factory defaults to reset the device to factory defaults.
      3. Log into the local Web UI by using the default username and password.
      4. Prior to inserting a SIM or connecting to a WAN connection, disable central management or configure the device to connect to Digi Remote Manager, as described in Configure Digi Remote Manager.

    3. Reset the default password for the admin account. See Change the default password for the admin user for further information.