You can erase the device configuration in the WebUI, at the command line, or by using the button on the device. Erasing the device configuration performs the following actions:
- Clears all configuration settings. When the device restarts, it uses the factory default configuration.
- Deletes all user files
- Clears event and system log files.
Additionally, if the button is used to erase the configuration, pressing the button a second time immediately after the device has rebooted:
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Erases all automatically generated certificates and keys.
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With firmware release 22.2.9.x and newer, erases the client-side certificate used for communication with Digi Remote Manager.
If you are using Digi Remote Manager with firmware release 22.2.9.x and newer, by default the device uses a client-side certificate for communication with Remote Manager. If the client-side certificate is erased, you must use the Remote Manager interface to reset the certificate.
You can also reset the device to the default configuration without removing scripts, keys, and logfiles by using the revert command.
WebUI
- Log into the 6300-CX WebUI as a user with Admin access.
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On the main menu, click System. Under Configuration, click Configuration Maintenance.
The Configuration Maintenance windows is displayed.
- In the Erase configuration section, click ERASE.
- Click CONFIRM.
- After resetting the device:
- Connect to the 6300-CX by using the serial port or by using an Ethernet cable to connect the 6300-CX LAN port to your PC.
- Log into the 6300-CX:
User name: Use the default user name: admin.
Password: Use the unique password printed on the bottom label of the device (or the printed label included in the package).
Note If your device was manufactured prior to the release of firmware version 19.11.x, the default user name may be root.
Devices that connect to Digi aView for cloud management may have a different password for the default user, based on the aView configuration profile used by the device. Devices with firmware prior to release 20.2.x are configured to connect to aView by default.To connect to the local Web UI in this case, you must either know the password from the aView configuration profile, or you must disconnect from aView and reset the device to factory defaults.
To disconnect from aView and reset the device:
- Remove any SIM and WAN connections to prevent the device from connecting to aView after resetting to factory defaults.
- Follow the instructions at Erase device configuration and reset to factory defaults to reset the device to factory defaults.
- Log into the local Web UI by using the default username and password.
- Prior to inserting a SIM or connecting to a WAN connection, disable central management or configure the device to connect to Digi Remote Manager, as described in Configure Digi Remote Manager.
- (Optional) Reset the default password for the admin account. See Change the default password for the admin user for further information.
Command line
- Log into the 6300-CX command line as a user with Admin access.
Depending on your device configuration, you may be presented with an Access selection menu. Type admin to access the Admin CLI.
- Enter the following:
> system factory-erase
- After resetting the device:
- Connect to the 6300-CX by using the serial port or by using an Ethernet cable to connect the 6300-CX LAN port to your PC.
- Log into the 6300-CX:
User name: Use the default user name: admin.
Password: Use the unique password printed on the bottom label of the device (or the printed label included in the package).
Note If your device was manufactured prior to the release of firmware version 19.11.x, the default user name may be root.
Devices that connect to Digi aView for cloud management may have a different password for the default user, based on the aView configuration profile used by the device. Devices with firmware prior to release 20.2.x are configured to connect to aView by default.To connect to the local Web UI in this case, you must either know the password from the aView configuration profile, or you must disconnect from aView and reset the device to factory defaults.
To disconnect from aView and reset the device:
- Remove any SIM and WAN connections to prevent the device from connecting to aView after resetting to factory defaults.
- Follow the instructions at Erase device configuration and reset to factory defaults to reset the device to factory defaults.
- Log into the local Web UI by using the default username and password.
- Prior to inserting a SIM or connecting to a WAN connection, disable central management or configure the device to connect to Digi Remote Manager, as described in Configure Digi Remote Manager.
- (Optional) Reset the default password for the admin account. See Change the default password for the admin user for further information.
Reset the device by using the button.
- Locate the button on your device.
- Press the button perform a device reset. The button has the following modes:
- Configuration reset:
- Press and release the button .
- The device reboots automatically and resets to factory defaults. This does not remove any automatically generated certificates and keys.
- Full device reset:
- After the device reboots from the first button press, immediately press and release the button again.
- The device reboots again and resets to factory defaults, as well as also removing generated certificates and keys.
- After resetting the device:
- Connect to the 6300-CX by using the serial port or by using an Ethernet cable to connect the 6300-CX LAN port to your PC.
- Log into the 6300-CX:
User name: Use the default user name: admin.
Password: Use the unique password printed on the bottom label of the device (or the printed label included in the package).
Note If your device was manufactured prior to the release of firmware version 19.11.x, the default user name may be root.
Devices that connect to Digi aView for cloud management may have a different password for the default user, based on the aView configuration profile used by the device. Devices with firmware prior to release 20.2.x are configured to connect to aView by default.To connect to the local Web UI in this case, you must either know the password from the aView configuration profile, or you must disconnect from aView and reset the device to factory defaults.
To disconnect from aView and reset the device:
- Remove any SIM and WAN connections to prevent the device from connecting to aView after resetting to factory defaults.
- Follow the instructions at Erase device configuration and reset to factory defaults to reset the device to factory defaults.
- Log into the local Web UI by using the default username and password.
- Prior to inserting a SIM or connecting to a WAN connection, disable central management or configure the device to connect to Digi Remote Manager, as described in Configure Digi Remote Manager.
- (Optional) Reset the default password for the admin account. See Change the default password for the admin user for further information.
Reset the device with the revert command
You can reset the device to the default configuration without removing scripts, keys, and logfiles by using the revert command:
- Log into the 6300-CX command line as a user with full Admin access rights.
Depending on your device configuration, you may be presented with an Access selection menu. Type admin to access the Admin CLI.
- At the command line, type config to enter configuration mode:
> config (config)>
- At the config prompt, enter revert:
(config)> revert (config)>
- Set the password for the admin user prior to saving the changes:
(config)> auth user admin password pwd (config)>
- Save the configuration and apply the change:
(config)> save Configuration saved. > - Type exit to exit the Admin CLI.
Depending on your device configuration, you may be presented with an Access selection menu. Type quit to disconnect from the device.
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