Digi EX12 Quick Start

Step 1: Connect your device

  1. Insert your activated SIM (2FF) card(s) provided by your cellular carrier into the device:
    1. Insert the SIM card(s) into the SIM sockets. Insert the end of each SIM card with the chamfered corner positioned as indicated. Push the SIM in until it clicks into place.

  2. Attach cellular antennas.

    Securely finger tighten each antenna to the threaded barrel using the nut at the base of the antenna.

  3. Use an Ethernet cable connect the EX12's 2/WAN port to the internet, such as a home internet router or LAN Ethernet port in an office environment.

Step 2: Connect DC power

You can also use the included passive Power-over-Ethernet (PoE) injector. See EX12 power installation for more information.

Step 3: Set up access to Digi Remote Manager

To set up access to Remote Manager:

  1. Go to shop.digi.com to create a new Remote Manager account.

    You will receive an email from Remote Manager after your registration is complete.

  2. Click the link in the email to go to Remote Manager and click Forgot Password to set up your login and password.

  3. Log into Remote Manager.

Step 4: Register your device

Register the device as instructed by the getting started wizard.

Step 5: Complete setup

  1. The device should connect within a couple of minutes.

  2. If newer firmware is available, Remote Manager will prompt you to update the device. Click Update to update the firmware. Remote Manager will perform the update in the background and let you know when the device is up to date.

  3. Click Done when the firmware update is complete.

Step 6: Configure cellular APN

If you installed a SIM in step 3, the device will attempt to setup the APN automatically. However, if your SIM was setup with a custom APN, you will need to configure it manually:

  1. Navigate to the Settings tab in the Remote Manager Device Details view.

  2. Expand the Config menu item and click on the Network settings menu.

  3. Expand Interfaces > Modem > modem > APN list > APN list 1.

  4. For APN, enter the custom APN provided by your cellular provider.

  5. Click Apply.

  6. Navigate back to the Details tab and watch for confirmation of cellular connectivity.