Hub connection is taking too long

The "Attempting to connect" message displays in the AnywhereUSB Manager when the Manager is trying to connect to the Hub but a connection has not yet been made.

You can troubleshoot a connection if needed using these methods:

• Attempt to ping the Hub IP address from your computer.

• Verify that your firewall is not blocking the TCP port 18574.

• Ensure that Hub is configured correctly and the IP address is in the correct zone, which is generally the Edge option. See Review AnywhereUSB Plus default settings.

• Collect a support file from the AnywhereUSB Manager and a support_report from the Hub for analysis by Tech Support.