Documentation for all Digi products
Receive answers from the community
Articles covering common questions
Read, watch and learn about M2M/IoT
Training, webinars and industry events
Hardware and software innovations
Collection of XBee projects
Covering industry news and trends
Library of tours and technical tips
Repository for Digi codes examples
24x7 annual support agreements
Drivers, documentation and firmware
Development, consulting and training
Digi Enterprise Support customers enjoy unlimited, priority access to our support team. Choose your coverage and then add optional services to meet your organization’s needs
Created to meet your business needs and budget, each annually renewable Enterprise Support plan offers availability and SLAs geared to ensure your success.
Digi Enterprise Support customers enjoy unlimited priority access to our support team (via email, customer portal or by phone) and receive responses typically within two business hours.
Whether it’s installation, configuration or device troubleshooting, all Digi Enterprise Support customers have unlimited access to Digi’s team of technical support engineers. Our unwavering goal is to provide you with professional, timely, expert Technical Services that ensure optimal performance of your Digi solutions.
Select Your Coverage Option:
All Digi customers have access to firmware and driver releases that contain feature enhancements and bug fixes, access to knowledge bases and peer-to-peer support forums, and complete product documentation.
Extend your Enterprise Support plan with Advanced Product Replacement or a Dedicated Support Engineer. Digi customers also have access to our suite of Technical Services such as Development Assistance, Consulting, Training, On-site RF Survey and more.
*For the term of the warranty **May be mandatory depending on the product ordered