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Unable to connect to Xbee module

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Recently I bought a pair of Xbee modules. The XBee module details are
sku: WRL-10414
XBee XB24-Z7WIT-004

When I tried to connect using X-Ctu, I don't see any new com ports in X-CTU Com port window. Therefore I cannot proceed further for setup and configuration. However in the Windows device manager I could see a new USB serial port added and it indicates that its unable to find the driver for that.

The Xbee module is sitting on a Sparkfun USBexplorer as shown in the attached snapshot. The X-CTU is installed on a windows 7, 64 bit OS.

Can you please let me know how to resolve this problem ? Is it a missing driver issue ?

Note : Please dont confuse with the two serial ports in the X-CTU window. They were not related to the Xbee module.

Also find the attached photos.
asked Nov 20, 2012 in USB and Ethernet drivers by aloknath251 New to the Community (0 points)

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1 Answer

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Hello Alok,

Do you have the latest FTDI drivers installed?
answered Nov 20, 2012 by spastor Veteran of the Digi Community (403 points)