Home/Support/Support Forum/Cannot Log-In to Device Management
Welcome to Digi Forum, where you can ask questions and receive answers from other members of the community.

Cannot Log-In to Device Management

0 votes

When I run "Login to Digi Connectware Manager" I can access Server Management fine. But when I click on Device Management all I see is a window showing file dma.jnlp has been downloaded and nothing else happens. This happens when I use Firefox.

If I use Internet Explorer a message box fly's by and I stay at the log-in page.

Any idea's as to what I need to enable to be able to access the Device Management section?


asked Dec 2, 2010 in ConnectWare Manager by markWoodward New to the Community (1 point)

Please log in or register to answer this question.

2 Answers

0 votes
This would seem to be related to Java.

Make sure the correct version of Java is installed on your host. Also, you may need to enable java functionality in your browser settings.
answered Dec 7, 2010 by userid0 Veteran of the Digi Community (2,158 points)
0 votes

Thanks for the reply, appreciate it, especially as it works :-) It would appear that the connectware manager software did not install java as I could not find it in add/remove programs. I did a manual install and it looks good.
answered Dec 7, 2010 by markWoodward New to the Community (1 point)