Transfer attempt failed but message has been re-queued and will be attempted again

Question

Hi,when I send a message to my email via M10,the Digi Satellite Dashboard show the message:
###################Received System Response###################
MHA Ref--> 1
Diagnostics Code--> (113) maximum retries attempted
Status Code--> (10) Transfer attempt failed but message has been re-queued and will be attempted again

I can connect to the satellite,but I can not send the message.
Can somebody advice me ?

Thanks in advance.

Answer 1

do you have gateway visibility as well? for a message you need both gateway and satellite visibility.

Answer 2

this is mostly because you dont have a gateway connectivity.

ie: For an SCO or SCT Message/Report to get through there should be clear satellite as well as gateway visibility.

If you have only satellite then you should try globalgrams which will be stored in satellites so that they will be delivered to destination when satellite gets a gateway visibility.