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Watchport Manager as a service

0 votes
I saw some talk of running Wathport Manager as a service in a later version. Is that available yet? I've just downloaded build 119 from your site, but have yet to install it with my Watchport/H sensors. Watchport Manager is running on a server that may or may not be logged in and also may be logged in remotely too. Please let me know if you have any advice on this set up.

thanks1
Matt
asked Nov 14, 2007 in USB Serial by Luc New to the Community (2 points)

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20 Answers

0 votes
*** Please do not e-mail us any more about SensorServ ***

The information below is the "final note" on this project/topic.

===

Thanks for your interest in beta testing SensorServ! SensorServ is intended to eventually replace Watchport Manager. The main feature of SensorServ is that it runs as a Windows Service, since Watchport Manager does not offer that feature. Unfortunately, there are currently no plans for future development of SensorServ, however that may change in the future.

*** Please note that SensorServ is BETA software and should thus be treated "as is". ***

===

Installation instructions:

1. Make sure you have the latest Microsoft .NET Framework and Service Pack installed before proceeding.

2. Make sure the Watchport Sensor(s) you plan to use with SensorServ is connected to the PC and installed. Watchport Sensors use the Edgeport driver, which you can download here, if needed:

http://ftp1.digi.com/support/driver/40002537_h.exe

To confirm the sensor is installed, launch the Edgeport Configuration Utility from the start menu, in the Digi USB program group. All Watchport Sensors that are attached and installed should be listed in the white area under the General tab.

3. Create a folder on your hard drive called "sensorserv". i.e. "c:\sensorserv"

4. Download the following file:

ftp://austin:!15st3n!@ftp1.digi.com/support/SensorService/SensorService_v0.7.0.4.zip

5. Extract the contents into the "c:\sensorserv" folder.

6. If you have our Watchport Manager software installed, be sure to close it and stop it from auto-starting, before proceeding. These two programs cannot be run at the same time.

7. Launch ServiceConfig.exe. It should detect all attached Watchport sensors. Click the blue-colored "Install Service" button at the top-left to install the SensorServ service. You must agree to the EULA in order to install the service.

8. Go through the tabs and configure as needed (see Notes just below for what isn't yet supported), then click the Save and Exit button. Choose Yes to start the service, when prompted.

===

Configuration instructions and other notes:

A. ServiceConfig.exe should only be used when the SensorServ service is stopped If you need to make configuration changes, be sure to first Stop the service (start, Run, "services.msc" and look for SensorServ). You would then click the Save and Exit button in ServiceConfig.exe and choose Yes to start the service, when prompted. We plan to make a change in the future so that the SensorServ service does not have to be stopped in order to make configuration changes.

B. Group Management (the "Manage Groups" tab) is not yet supported and will be in a future release.

C. To send alert e-mails to multiple recipients, use a comma (no space) to separate "to" e-mail addresses.

D. We don’t yet have a user manual. However, the options in the Configurator program should be mostly self explanatory. Still, if you have any questions, please let us know and we’ll be glad to help.

E. At this time, SensorServ supports the following Watchport Sensors: Watchport/D - Distance or Proximity combo sensor, Watchport/H - Humidity & Temperature combo sensor, and Watchport/T - Temperature sensor.

F. Currently, the only kinds of alerts that are available are e-mail alerts (compared to Watchport Manager, which offers phone alerts, etc.).

G. Most users will be mainly interested in getting e-mail alerts sent when a temperature threshold has been crossed, i.e. the temperature is too high. In order for this to happen, go to the "Alert Settings" tab in ServiceConfig.exe and CHECK "Out of range" in the "Send Alerts For:" section at the top-right. Of course, the SMTP server information also needs to be filled out.

H. To see the current status of a sensor, go to the "Sensor Discovery" tab of the Configurator program (ServiceConfig.exe), right-click on the sensor, then choose the menu option to show the status. You may need to click the “Show Advanced” button to do this.

I. To see the history, go to the "Service Options" tab of the Configurator program and check “Comma Delimited (.CSV)” in the Output To section. The default "C:\WPS_Output.csv" folder/file name can be changed, if needed.

J. The 0.7.0.4 version above was tested fairly extensively by Digi and customers. Because of that, it's the version we recommend using. However, a newer 0.8.0.0 version was released afterwards, which did not get tested much since the SensorServ beta program was halted around that time. Still, you are welcome to try the newer 0.8.0.0 version by downloading the two files below and then copying and pasting them over the existing two files, overwriting them. Be sure to first stop the SensorServ Service.

ftp://austin:!15st3n!@ftp1.digi.com/support/SensorService/0.8.0.0/SensorServ.exe
ftp://austin:!15st3n!@ftp1.digi.com/support/SensorService/0.8.0.0/ServiceConfig.exe
answered Mar 10, 2011 by jeremym Veteran of the Digi Community (1,687 points)
0 votes
Hi, i just installed 0.8.00 and everything seemed fine. I tested humidity by entering a higher max value and i got a email alert after 5min. Unfortunately email alert does not work for temperature. I tried max values for Fahrenheit and Celsius.

I also need to install the service manually in windows 2008R2. I will try version 7.0 see if that works

EDIT: have the same problem with version 7.0.4. No alerts for temperatur only humidity
answered May 31, 2011 by davidw New to the Community (2 points)
0 votes
Hello. Are you still looking for a solution to this?? If so or even if you're just looking for software for your wired USB Watchport sensors, please say so in this thread.

Please drop a note here in this thread and I'll try to watch.

There was a beta program that was started for the Watchport Manager service, but has since been discontinued and is no longer supported.
answered Oct 4, 2011 by nathanf Community Contributor (80 points)
0 votes
could you please give us access to these files again

ftp://austin:!15st3n!@ftp1.digi.com/support/S...ce/0.8.0.0/SensorServ.exe
ftp://austin:!15st3n!@ftp1.digi.com/support/S...0.8.0.0/ServiceConfig.exe

thanks
David
answered Feb 23, 2012 by davidw New to the Community (2 points)
0 votes
Apologies for the delay in my reply. We were having forum notification issues.

Regarding FTP, our FTP site changed recently.

Here are the new links, a requested:

ftp://jmcbane_ro:1readonly!@digiftp.digi.com/SensorServ.exe
ftp://jmcbane_ro:1readonly!@digiftp.digi.com/ServiceConfig.exe
answered Mar 30, 2012 by jeremym Veteran of the Digi Community (1,687 points)
0 votes
Has anyone had problem registering service. I attempt it using serviceconfig and window pops up and I hit agree and nothing happens, window just sits there. Using Win 7 x64.
answered Apr 19, 2012 by netadmincrm New to the Community (1 point)
0 votes
Yes, netadmincrm.. I'm having same issue with XP SP3 system that I'm testing on
answered May 15, 2012 by CathyIT New to the Community (1 point)
0 votes
Can I get the updated FTP address to the version 0.7 software?
OLD address: ftp://austin:!15st3n!@ftp1.digi.com/support/SensorService/SensorService_v0.7.0.4.zip

Thank you.
answered Jul 2, 2012 by SBCS_Helpdesk New to the Community (1 point)
0 votes
Hello, Digi International is no longer supporting this service. However, if you're still interested in getting this service to work, or would like the latest software, I would love to hear from you! Please post a message to the following: http://micronate.wordpress.com/

Thanks,
Nathan
answered Aug 16, 2012 by nathanf Community Contributor (80 points)
0 votes
could you please give us access to the files again ?
answered Dec 10, 2012 by Medo New to the Community (1 point)
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