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Edgeport/8 on Ubuntu 10.04, Seemingly dead ports

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I have an old Edgeport/8 that I am attempting to use to add a serial port to a server running Ubuntu 10.04.3 Server 64-bit

Kernel:
2.6.32-35-server

Edgeport/8 SN:
V60636586

Everything connects, and /dev/ttyUSB0 through USB7 show as expected. However, when inputting data through the serial port (which works, as verified through another machine with a working serial port), there is no input data. I have tried all eight ports, and the serial cable is connected to Port 1.

Listening with minicom as well as the command:

# cat /dev/ttyUSB0 (through USB7)

fail to return any input stream.

Any suggestions on why this isn't working?

Running the command:

$ dmesg | grep dgeport

Returns this:

[3695401.456358] USB Serial support registered for Edgeport TI 1 port adapter
[3695401.456371] USB Serial support registered for Edgeport TI 2 port adapter
[3695401.456389] io_ti 6-2.1:1.0: Edgeport TI 2 port adapter converter detected
[3695401.920080] usb 6-2.1: firmware: requesting edgeport/down3.bin
[3695402.616041] io_ti: v0.7mode043006:Edgeport USB Serial Driver
[3695405.834760] io_ti 6-2.1:1.0: Edgeport TI 2 port adapter converter detected
[3695406.298031] usb 6-2.1: firmware: requesting edgeport/down3.bin
[3695407.192689] io_ti 6-2.2:1.0: Edgeport TI 2 port adapter converter detected
[3695407.655939] usb 6-2.2: firmware: requesting edgeport/down3.bin
[3695408.550612] io_ti 6-2.3:1.0: Edgeport TI 2 port adapter converter detected
[3695409.014859] usb 6-2.3: firmware: requesting edgeport/down3.bin
[3695410.055327] io_ti 6-2.4:1.0: Edgeport TI 2 port adapter converter detected
[3695410.225091] usb 6-2.4: Edgeport TI 2 port adapter converter now attached to ttyUSB0
[3695410.225143] usb 6-2.4: Edgeport TI 2 port adapter converter now attached to ttyUSB1
[3695410.732292] io_ti 6-2.1:1.0: Edgeport TI 2 port adapter converter detected
[3695410.906042] usb 6-2.1: Edgeport TI 2 port adapter converter now attached to ttyUSB2
[3695410.906098] usb 6-2.1: Edgeport TI 2 port adapter converter now attached to ttyUSB3
[3695411.405401] edgeport_ti_2 ttyUSB2: Edgeport TI 2 port adapter converter now disconnected from ttyUSB2
[3695411.405462] edgeport_ti_2 ttyUSB3: Edgeport TI 2 port adapter converter now disconnected from ttyUSB3
[3695411.405868] edgeport_ti_2 ttyUSB0: Edgeport TI 2 port adapter converter now disconnected from ttyUSB0
[3695411.405922] edgeport_ti_2 ttyUSB1: Edgeport TI 2 port adapter converter now disconnected from ttyUSB1
[3695416.230289] io_ti 6-2.1:1.0: Edgeport TI 2 port adapter converter detected
[3695416.693503] usb 6-2.1: firmware: requesting edgeport/down3.bin
[3695420.604176] io_ti 6-2.1:1.0: Edgeport TI 2 port adapter converter detected
[3695421.068416] usb 6-2.1: firmware: requesting edgeport/down3.bin
[3695421.962096] io_ti 6-2.2:1.0: Edgeport TI 2 port adapter converter detected
[3695422.426327] usb 6-2.2: firmware: requesting edgeport/down3.bin
[3695423.320015] io_ti 6-2.3:1.0: Edgeport TI 2 port adapter converter detected
[3695423.783264] usb 6-2.3: firmware: requesting edgeport/down3.bin
[3695424.823732] io_ti 6-2.4:1.0: Edgeport TI 2 port adapter converter detected
[3695424.993475] usb 6-2.4: Edgeport TI 2 port adapter converter now attached to ttyUSB0
[3695424.993526] usb 6-2.4: Edgeport TI 2 port adapter converter now attached to ttyUSB1
[3695425.499699] io_ti 6-2.1:1.0: Edgeport TI 2 port adapter converter detected
[3695425.669447] usb 6-2.1: Edgeport TI 2 port adapter converter now attached to ttyUSB2
[3695425.669496] usb 6-2.1: Edgeport TI 2 port adapter converter now attached to ttyUSB3
[3695426.178661] io_ti 6-2.2:1.0: Edgeport TI 2 port adapter converter detected
[3695426.350337] usb 6-2.2: Edgeport TI 2 port adapter converter now attached to ttyUSB4
[3695426.350379] usb 6-2.2: Edgeport TI 2 port adapter converter now attached to ttyUSB5
[3695427.090265] io_ti 6-2.3:1.0: Edgeport TI 2 port adapter converter detected
[3695427.259033] usb 6-2.3: Edgeport TI 2 port adapter converter now attached to ttyUSB6
[3695427.259075] usb 6-2.3: Edgeport TI 2 port adapter converter now attached to ttyUSB7

Thanks for any help in figuring this out!
asked Jun 22, 2012 in USB Serial by jkeller New to the Community (0 points)

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1 Answer

0 votes
Contact Digi technical support
answered Sep 24, 2013 by sans0909 Veteran of the Digi Community (280 points)
Edgeport/4 "firmware: requesting edgeport/down3.bin"
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