Hello, I'm trying to use a CP-DIS-M22 SN:(S)V073949848 unit with a Xycom 5015 KPMT Monitor with a Touchbase controller, but I found some problems to make it work, when I enable the touchscreen driver to use the RealPort COM3 (mapped from the CPD device) I get a blue screen and a reset the computer, here is the event viewer log:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 6/11/2009
Time: 11:11:04 AM
User: N/A
Computer: DMX-SLTR-VHMI
Description:
Error code 1000000a, parameter1 00000000, parameter2 00000002, parameter3 00000000, parameter4 804e533a.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 30 1000000
0020: 61 20 20 50 61 72 61 6d a Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 38 30 34 65 00, 804e
0050: 35 33 33 61 533a
This doesn't happen if I connect the touchscreen directly to a physical port (COM1) in the host computer.
Here is also other error reported on EventViewer:
Event Type: Warning
Event Source: DIGIRPS
Event Category: None
Event ID: 37
Date: 6/9/2009
Time: 12:15:34 PM
User: N/A
Computer: DMX-SLTR-VHMI
Description:
Serial Port COM3 could not be opened for System. The remote device responded that the port does not support RealPort.
Data:
0000: 00 00 00 00 03 00 50 00 ......P.
0008: 00 00 00 00 25 00 42 a0 ....%.B
0010: 00 00 00 00 01 00 00 c0 .......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
I will appreciate your help on this.
I attached a screenshot of the firmware of our device.
