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PortServer TS 16 serial connection to Cisco device

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When I make an SSH or telnet connection to the IP address/port to access the serial port of my ASA through the PortServer TS 16, I receive the login prompt. After I login successfully, I do not get anything else on the screen. If I type anything, all I get is ASCII characters.

I am not sure why this is happening and cannot find a solution.

TIA,

Dan
asked May 6, 2013 in Portserver TS by deyster New to the Community (0 points)

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1 Answer

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Try resetting the device to factory default and also update the firmware

http://www.digi.com/support/productdetail?pid=2247&type=firmware
answered Sep 25, 2013 by sans0909 Veteran of the Digi Community (280 points)
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