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hr4110 flash writter reports unable to obtain boot loader control

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trying to upgrade firmware on sarian hr4110 and using flashwriter the program reports unable to obtain boot loader control.
asked Jul 3, 2013 in Legacy Sarian Cellular by albareford New to the Community (0 points)

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2 Answers

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check the serial cable is working.
close Flashwriter and check if terminal emulation software can access the router CLI via ASY0.
check the correct PC comm port is used by flashwriter.
check the PC comm port is not in use by another application.
always use a real PC serial port where possible, USB to serial adapters may not work correctly.
answered Jul 8, 2013 by bengartland Community Contributor (57 points)
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The serial cable required is a “straight through” type. Please note that “proper” PC serial ports tend to work more reliably with Flashwriter than USB-to-serial adapter type serial ports, although if USB-to-serial is the only serial port available it’s worth trying.


To use Flashwriter with serial + Ethernet (recommended method, because Flashwriter can gain lower-level control of the router over serial), set the Communications port number/Interface to the Com port number of the PC’s serial port, and ensure that ‘Use event driven mode’ and ‘Use TFTP’ are both ticked

Then connect serial cable to ASY 0 (Serial port 0) on the router, Ethernet cable (via unmanaged switch between PC and router) into LAN 0 (Eth 0) on router, then click “Load” button in Flashwriter, then follow on-screen prompts.

It’s best to ensure that you have a (non-managed) switch connected between the PC and the router. This is because if you connect the PC directly to the router with an Ethernet cable, the network card in the PC may not initialise fast enough compared to the router boot time when the router is powered on, and Flashwriter may be unable to obtain bootloader control of the router during the router boot process because the PC network card has not had chance to initialise an IP address.
Please refer to the link below
http://www.digi.com/support/kbase/kbaseresultdetl?id=3269
answered May 14, 2014 by sans0909 Veteran of the Digi Community (280 points)
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