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AnywhereUSB/5 with MHC crashes inserting Sentinel SuperPro Key.

0 votes
Downgrading Firmware to 1.38.10.13 (build 82002581_D awusb5m eos 12/06/2011 17:57:46) resolves the problem. May you investigate problems with Firmware 1.51.12.20 (build 82002581_F awusb5m eos 9/17/2013 10:21:00a)?
asked Jun 25, 2014 in USB Serial by Alexandre New to the Community (0 points)
Simply inserting any Sentinel SuperPro Key, AnywhereUSB/5 with MHC crashes (stops responding ping, WebUI and desappears from AnywhereUSB View program). The device cannot be restarted before unplugging the USB key. Older Firmware has no issues. Detailed device descriptor as seen from AnywhereUSB View:
Device Descriptor:
bcdUSB:             0x0100
bDeviceClass:         0xFF
bDeviceSubClass:      0x00
bDeviceProtocol:      0x00
bMaxPacketSize0:      0x08 (8)
idVendor:           0x04B9 (Rainbow Technologies, Inc.)
idProduct:          0x0300
bcdDevice:          0x0200
iManufacturer:        0x02
iProduct:             0x01
iSerialNumber:        0x00
bNumConfigurations:   0x01

ConnectionStatus: DeviceConnected
Current Config Value: 0x01
Device Bus Speed:      Low
Device Address:       0x04
Open Pipes:              1

Endpoint Descriptor:
bEndpointAddress:     0x00
Transfer Type:     Control
wMaxPacketSize:     0x0008 (8)
wInterval:          0x0000
bSyncAddress:         0x00

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1 Answer

0 votes
Contact Digi Technical support for this issue
answered Jul 14, 2014 by sans0909 Veteran of the Digi Community (280 points)
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