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lost connection

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I use a Digi anywhere USB/14. Unfortunately, he always loses the connection. The dongle will be about every 5 minutes a new connected thing that comes to an interruption of the application. Is this normal.
asked Jul 22, 2014 in USB by bpfister New to the Community (0 points)

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2 Answers

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Update the driver and firmware version of the AUSB/14
answered Jul 23, 2014 by sans0909 Veteran of the Digi Community (280 points)
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What type of USB devices are connected to AUSB?
what is the driver and the firmware version of AUSB?
Try connecting USB mouse or Keyboard to AUSB and check the connectivity?
answered Sep 18, 2014 by sans0909 Veteran of the Digi Community (280 points)
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