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etoken cannot be detected

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I have an issue with AnywhereUSB/14 and eToken USB,
The dongle is connected but isn't recognized by the software.

I have installed latest FW 1.51 and driver 1.60 (x64)
on OS Win7 x64

Any ideas?
asked Aug 4, 2014 in USB Serial by ilya New to the Community (0 points)

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1 Answer

0 votes
which dongle is that? is the etoken detected when connected directly to PC?
have you update the driver for the dongle?
answered Sep 2, 2014 by sans0909 Veteran of the Digi Community (280 points)