Home/Support/Support Forum/Device not provisioned for this service
Welcome to Digi Forum, where you can ask questions and receive answers from other members of the community.

Device not provisioned for this service

0 votes
Digi Connect Tank

Attempting to send an SMS message to our Digi Connect Tank product to change the APN is unsuccessful due to a "Device not provisioned for this service". What does this message mean? What must we do to successfully change the APN from the default AT&T APN to our airtime carrier's APN?
asked Sep 15, 2014 in Device Manager by mherschell New to the Community (0 points)

Please log in or register to answer this question.

1 Answer

0 votes
It sounds like you have your Tank Upload Method configured for TCPIP only.

You can log into the Device Cloud and double-click on your device. In the device page go to Device Settings - and select Tank Upload Method to include SMS. Then wake up the device to download the changes..
answered Sep 15, 2014 by trooper2 Veteran of the Digi Community (589 points)
...