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why do I get "ImportError: No module named edp_upload" on connectport x4

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I have a connectport x4 (X4-Z1U-U801-A) and when I run the dia I see this in the output:
"ImportError: No module named edp_upload". I checked with Digi tech support and I have the latest firmware on the X4. Also, the idigi_db worked when using an ethernet gateway but not when using the cellular gateway. Why is that?

the pertinent yml code is:
Code:
presentations: - driver: presentations.rci.rci_handler:RCIHandler name: rci settings: {} ################################### # commented out to use different driver as per tech support at digi (michael) # driver: presentations.idigi_db.idigi_db:iDigi_DB # name: idigi_db # settings: # channels: [] # collection: '' # compact_xml: false # file_count: 20 # filename: channel_readings # interval: 14400 # sample_threshold: 7 # secure: true ################################## devices: - name: edp_upload0 driver: devices.edp_upload:EDPUpload settings: interval: 14400 filename: channel_readings sample_threshold: 7 - driver: presentations.console.console:Console name: console0 settings: {baudrate: 115200, device: /com/0, port: 4146, type: tcp} - driver: presentations.embedded_web.web:Web name: web0 settings: {page: idigi_dia}
asked Nov 5, 2014 in Digi Connect Cellular by burke New to the Community (0 points)
edited Nov 5, 2014 by burke

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1 Answer

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idigi_db is deprecated if I remember correctly. They may have removed support for it.

another possibility is that python.zip isn't loaded perhaps?
answered Nov 14, 2014 by kjensen8 Veteran of the Digi Community (623 points)
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