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Out of band connection problems

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Hello,

I am trying to dail-in to a Digi Passport box through a modem and it is not working. I can dial-in fine and but I don't get any prompt from Digi. I do have username with a port access menu created and I expect it to auto detect and display the CLI.

What am I missing? Any help is appreciated.

Thanks,
Chendra
asked Nov 10, 2014 in Console Servers by cmanchiraju New to the Community (3 points)

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1 Answer

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Make sure the serial port on the Passport is configured as a dial in modem, see page 188:

http://ftp1.digi.com/support/documentation/90000767_F.pdf

Also, confirm your modem cable on pages 307 and 308 in the same guide.
answered Nov 10, 2014 by userid0 Veteran of the Digi Community (2,156 points)
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