I've been using Device Cloud for some time with various ConnecPort. An option that I had with a X2 model was to "customize" that device. A file called "defaults.rci" located on the device allowed me to change factory settings so if someone in the field has the bright idea of making a factory reset, it would retain very importannt network configuration that allows the device to work correctly.
I've been migrating some of those X2 for Cellular 3G. I can not find anywhere to have the same setup and it is even more important as the Mobile APN need to be filled in to work with my ISP. If someond does a factory reset on this device, the APN is wiped off the device and it can not communicate anymore.
To mitigate the problem, I have been changing the button behavior in device cloud on the X2E so it doesn't perform a factory reset when pressed (as it is the default behavior) but to me this is not the correct way as sometime a factory reset might be a good idea.
Any advice on how to retain the APN in case the device is factory reset ?