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update package not available

0 votes
Hello,

I have a new computer and installed Digi NET+OS 7.5.2 using the same key that I used on my previous computer.
Installation went well, but since this installation, I have no access to new package on both (new and previous) computer.

Updates preferences are the same on both computer and was working fine on previous computer before installing NET+OS on new computer.

Is there something I need to do? Do I need to uninstall Digi NET+OS 7.5.2 from the previous computer.

Thanks for your help.

Seb
asked Apr 16, 2015 in NET+OS by SebB New to the Community (30 points)

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2 Answers

0 votes
This must be a network issue preventing your PCs from properly accessing the package manager server
answered Apr 20, 2015 by LeonidM Veteran of the Digi Community (4,357 points)
I have the same issue!

Comparing the new and old installations, the new one has 'none' in the license key description. The old one has 'NET+OS Standard ....'. Could be something to do with the problem. I copied the Digi installation (C:\Program Files\...) from the old installation to the new installation and all works correctly!

Looks like a problem with 7.5.2.
0 votes
Hello,

You are correct LeonidM.

It was my firewall blocking access to the packages server.

Thank you.

Seb
answered May 5, 2015 by SebB New to the Community (30 points)
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