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Windows 7 64 bit issues?

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Using RS232 with Windows 7 64 bit in a lab environment. Using Orchard lab software and a Clinitek Status.

Occasionally the Clinitek Status will fail to send results back to Orchard software leaving things in a state of limbo. I've been told that the RS232 do not play nicely with Windows 7 although I have 2 additional RS232 in a lab environment and have had no issues.

I'm down to either the RS232 being the issue or the age of the Clinitek Status. From what I have gathered, the sending of results from the machine is mostly dependent upon baud rate, parity bit, etc. I have verified these settings to be correctly configured.

Are there any known issues with the RS232 and Windows 7 64 bit? I have the latest driver. I am considering moving the RS232 to a different usb port to see if it will improve performance. Orchard has suggested a different model (Digi Neo) as a replacement. I am hesitant to replace it considering my lack of problems with the other 2 RS232.
asked Jul 7, 2015 in USB Serial by notarobot New to the Community (1 point)

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1 Answer

+1 vote

What Digi product are you using? An Edgeport, I'm guessing? If so, does it pass the loopback test mentioned in the KB article just below?

answered Jul 8, 2015 by jeremym Veteran of the Digi Community (1,687 points)
Great reply, I will give this a shot when I am onsite this week.