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Digi XStream Module-cannot enter into Command Mode

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we are using the below mentioned Digi XStream RF module

Part No:- X24-019NSI-RevB
Quantity:-2 No’s
Description:- 24XStream, 2.4GHz, 19200 Baud.

Among the two modules we have, one of the module is not working. The problem is when we try to enter into the Command Mode by issuing +++, it is sending ... in response, but the expected response is OK.

We tested with all possibilities(with different Baud-Rates, with and without Hand-Shaking, with old and new XCTU). But no use.

What might be the issue?
asked Sep 14, 2015 in XStream by Rajendra Prasad New to the Community (0 points)
retagged Sep 12, 2015 by Rajendra Prasad

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1 Answer

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Either a baud rate or parity miss match. Try using the Restore function in XCTU to restore the radio to factory defaults. Also if you are using an XIB board, make sure that the switches are set for 1 on and the rest off.
answered Sep 14, 2015 by mvut Veteran of the Digi Community (15,320 points)
It worked well after restoring the firmware.