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Edgeport/1 device driver not showing port #

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Although this worked yesterday, the device manager is no longer showing the Edgeport/1 USB converter with a port #. The Edgeport configuration software reports it as a com 8. My other Edgeport/1 USB converter works fine.Moving to different USB ports, uninstalling and reinstalling the driver doesn't help, nor does rebooting. Changing the port to an empty slot didn't help either. I am not sure if this device is actually working at the indicated port # in edgeport configuration utility. Any ideas?
asked Oct 21, 2015 in USB Serial by mmlowenh New to the Community (0 points)

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1 Answer

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The following knowledge base article might prove useful for troubleshooting this:

answered Oct 22, 2015 by userid0 Veteran of the Digi Community (2,158 points)