We have a AnywhereUSB device that stopped to respond while a server was trying to connect to the device.
The device not answered the ICMP communication and the web interface was not available.
The Led status was blinking green over red. How I did not have logical access to the device I restarted the device.
What could have caused the problem? The most important, how to prevent this? The manual just indicates to contact Digi Technical Support.
Detail of our device:
Model: AnywhereUSB/5 MHC
Firmware Version: 22.214.171.124
Boot Version: 1.09.9.86
POST Version: 1.09.9.32