We just purchased a hardened TS 1 - I've got a possible power issue.
When I connect the power (12Vdc 500ma), the PWR READY lights flash then go out and immediately the LINK ACT lights flash then go out - then there are no lights on. When I disconnect the power and reconnect, the same thing happens again. I thought it may be overcurrent protection so I tried a 9Vdc 300ma - same thing happens so I figured maybe it's undercurrent, so I tried a 13Vdc 1000ma and the same thing happened.
Could we have a defective unit? Or am I missing something??
It would be nice to get some real support on a brand new unit.
Thank you for any help!