I am using a xbee pro 802.15.4 on a soliddigi xbee breakout with a umft234xd ftdi and the X-CTU 6.3 on an ubuntu linux and windows 10. When attempting to update firmware (currently stuck on 10e8), I am prompted to reset the xbee. I have attempted to do so in many ways, including short pin 5 to pin 10 and creating a makeshift reset button on a breadboard yet nothing closed the action required window to update firmware.
Help solving this problem is appreciated, thank you.