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Error AnywhereUSB Remote Hub lost and found the device everytime

0 votes
The device is new and has a problem. My Windows 2012 R2 Driver is 3.80.200 (latest) and firmware is latest too:

Model: AnywhereUSB/5 MHC
Firmware: 1.82.16.43
POST: 1.09.9.32

Network link and ping don't lose packets but AnywhereUSB Remote Hub lost and found the device everytime.
asked Feb 22, 2016 in Realport by Antonio New to the Community (0 points)

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1 Answer

+1 vote
Have you confirmed there are no firewall/antivirus applications blocking the connectivity ports?

http://knowledge.digi.com/articles/Knowledge_Base_Article/How-to-configure-Windows-Firewall-to-allow-an-AnywhereUSB-to-connect-to-a-host-computer

http://knowledge.digi.com/articles/Knowledge_Base_Article/No-Remote-Hubs-found-message-in-the-AnywhereUSB-Configuration-Utility

http://knowledge.digi.com/articles/Knowledge_Base_Article/Connecting-to-this-computer-status-in-AnywhereUSB-Configuration-Utility
answered Feb 22, 2016 by userid0 Veteran of the Digi Community (2,158 points)
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