Home/Support/Support Forum/DNS issue with 'time.etherios.com'. Would this prevent the modem from connecting to the EE network?
Welcome to Digi Forum, where you can ask questions and receive answers from other members of the community.

DNS issue with 'time.etherios.com'. Would this prevent the modem from connecting to the EE network?

0 votes
WR41v2 still using 'time.etherios.com' for NTP time sync has DNS issues with this site ('dns query failed on [time.etherios.com]'). Would this prevent the modem from connecting to the EE network?

Can't login to it because it is in a remote location. Breifly came back online on Sunday so I seen the message, but didn't do anything else.
asked Mar 9, 2016 in Digi TransPort Cellular by paulw New to the Community (0 points)

Please log in or register to answer this question.

2 Answers

0 votes
Hi

having the correct time does not stop cellular module from connecting to the provider.

Time.Etherios.com should be changed to Time.devicecloud.com

would need to see what was in the eventlog to see what is happening

regards
answered Mar 10, 2016 by James.Wilson Veteran of the Digi Community (1,227 points)
A bad time won't stop a cell connection, but it can prevent SSL/TLS from working - if the cert validity time is strictly enforced. If the cert is only valid from 2010 to 2020, then having a system time of 1970 should block successful cert validation - if it doesn't the security layer is flawed.
Coralyn, don't worry there!  We definitely validate certificates and their validity periods.
0 votes
Time.etherios.com should be changed to time.digi.com as all the domain was sold and moved to digi.com .

Also change the Cloud to rm.digi.com
cloud 0 server rm.digi.com from the CLI

you could add a redirect to your DNS to forward all traffic from time.etherios.com to time.digi.com and this will work as well .
answered Aug 26, 2016 by rossvkelly New to the Community (1 point)
Hi if you install the latest firmware on the transport range the correct entrys are

cloud 0 server my.devicecloud.com - RM cloud settings
sntp 0 server time.devicecloud.com - SNTP settings
...