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ConnectPort LTS32 that loses settings upon reboot and power outages

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I actually have this problem on a couple of the units. These units were purchased on the amazon digi store and vary between 1-2years of age (from delivery). Is there a replaceable battery in the unit?
asked Apr 11, 2016 in ConnectPort TS by Megatron808 New to the Community (0 points)

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1 Answer

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There is no battery which can be replaced in these units. In fact, opening the enclosure may void the product warranty.

This sounds like the unit has bad flash and is in need of repair. Digi Technical Support should be contacted to determine warranty status and possibly pursue an RMA.
answered Apr 13, 2016 by userid0 Veteran of the Digi Community (2,156 points)
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