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I can no longer remotley control my device which connected to TS Mei after rebooting (power cycling)

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Hi,

I connected three devices to the Digi (Portserver TS Mei) serial ports and everything were working fine till I rebooted (power cycled) the DigiPort.

After rebooting, I can no longer communicate with the connected devices through Digiport.

In the log file of the digiport shows some response when I send some signals to the connected devices. I can see that the signal sends correctly, but the devices do not react as they should.
For example, when I send a signal through the digiport to power off the connected device. I can see by the log file that the signal sends to the right place but I got no effect on the device. The device continue on....


I got through the command reference manual and test different things but got no where.
Could you please recommend me a set of commands that I can test to get it working again?

I want also to add here that I got response when I ping to the ip address of the DigiPort.

Regards
asked May 18, 2016 in Portserver TS by jony541 New to the Community (0 points)
edited May 18, 2016 by jony541

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1 Answer

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You might want to run a loopback test on the serial ports:

http://knowledge.digi.com/articles/Knowledge_Base_Article/HOW-TO-Loopback-Test-Portserver-or-Digi-One-family-Device-or-Terminal-Server-products-through-the-CLI-using-Connect
answered May 19, 2016 by userid0 Veteran of the Digi Community (2,156 points)
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