I installed the correct drivers for my Sparkfun USB Xbee dongles and they show up as COM6 and COM7 in my device manager. When I try to detect or add the modules in XCTU, I get "Could not find any device in port COM6(and 7)> Error initializing Xbee device parameters> Port is already in use by other applications."
But I'm not running any other applications. I tried doing this in safe mode, but that didn't work at all.
In addition, any time I or the program try to update the radiofirmware library, it generates the error message "Error while downloading Firmware library: the server name or address (ftp1.digi.com) could not be resolved"
I'd point it to a file location if I could ever find where to get the file from, but that's nowhere to be found.
What direction should I move on this?