Digi CM 48 - Can't save configuration (Segmentation fault)

Question

Hi there,

I am trying to install a new Certificate onto a Digi CM 48 device but it seems that the config is not being saved.

I have downgraded and upgraded the firmware (now v 1.9.5.3) in a vain effort to correct this but makes no difference.

hostname:~$ saveconf
saving config...
Segmentation fault
hostname:~$

Please let me know if anyone has any ideas of how to fix this.

Thanks in advance

Answer 1

You might want to try the disaster recovery to see if it fixes possible corruption:

http://knowledge.digi.com/articles/Knowledge_Base_Article/The-Digi-CM-Digi-Passport-and-ConnectPort-LTS-disaster-recovery-procedure

If this does not work, you might need to pursue repair (possible bad flash) with Digi Tech. Support.

Answer 2

Thanks for the update.

It is in a remote location so think I will ship a pre-configured replacement and then look at a factory reset when I get it back to my desk.

Answer 3

Looks like I have found the issue I was having.

It seems that running the "saveconf" and "applyconf" commands will only work using the root user login.

admin@hostname:~$ saveconf
saving config...
Segmentation fault
admin@hostname:~$ exit
logout

myusername@hostname:~$ saveconf
saving config...
Segmentation fault
myusername@hostname:~$ applyconf
applying config...
Segmentation fault
myusername@hostname:~$ exit
logout

root@hostname:~# saveconf
saving config...
..Done.
root@hostname:~# applyconf
applying config...
......Done.